demarches-normaliennes/config/locales/views/support/en.yml

en:
  activerecord:
    attributes:
      contact_form:
        email: 'Your email address'
        email_pro: Professional email address
        phone: Professional phone number (direct line)
        subject: Subject
        text: Message
        dossier_id: File number
        hints:
          email: 'Example: address@mail.com'
    errors:
      models:
        contact_form:
          invalid_email_format: 'is not valid'
  support:
    form:
      your_question: Your question
      our_answer: Our answer
      notice_pj_product: A screenshot can help us identify the element to improve.
      notice_pj_other: A screenshot can help us identify the issue.
      notice_upload_group: 'Maximum size: 200 MB. Supported formats: jpg, png, pdf.'
    index:
      contact: Contact
      intro_html:
        '<p>Contact us via this form and we will answer you as quickly as possible.</p>
        <p>Make sure you provide all the required information so we can help you in the best way.</p>'
      procedure_info:
        question: I've encountered a problem while completing my application
        answer_html:
          '<p>Are you sure that all the mandatory fields (<span class= mandatory> * </span>) are properly filled?
          <p>If you have questions about the information requested, <a href="%{link_procedure_info}">contact the service in charge of the procedure (FAQ)</a>.</p>'
      instruction_info:
        question: I have a question about the instruction of my application
        answer_html:
          '<p>If you have questions about the instruction of your application (response delay for example), <a href="%{link_instruction_info}">contact directly the instructor via our mail system (FAQ)</a>.</p>
          <p>If you are facing technical issues on the website, use the form below. We will not be able to inform you about the instruction of your application.</p>'
      product:
        question: I have an idea to improve the website
        answer_html:
          '<p>Got an idea? <a href="%{link_product}" rel="noopener noreferrer" target="_blank" title="Please check our enhancement dashboard - New tab">Please check our enhancement dashboard</a> :</p>
          <ul><li>Vote for your priority improvements</li>
          <li>Share your own ideas</li></ul>'
      lost_user:
        question: I am having trouble finding the procedure I am looking for
        answer_html:
          '<p>We invite you to contact the administration in charge of the procedure so they can provide you the link.
          It should look like this: <code>%{base_url}/commencer/NOM_DE_LA_DEMARCHE</code>.</p>
          <p>You can <a href="%{link_lost_user}">find here the most popular procedures (licence, detr, etc.)</a>.</p>'
      other:
        question: Other topic
    admin:
      admin_intro_html:
        '<p>As an administration, you can contact us through this form. We''ll answer you as quickly as possibly by e-mail or phone.</p>
        <p><strong>Caution, this form is dedicated to public bodies only.</strong>
        It does not concern individuals, companies nor associations (except those recognised of public utility). If you belong to one of these categories, contact us <a href="%{contact_path}">here</a>.</p>'
      contact_team: Contact our team
      admin_question:
        question: I have a question about %{app_name}
      admin_demande_rdv:
        question: I request an appointment for an online presentation of %{app_name}
      admin_soucis:
        question: I am facing a technical issue on %{app_name}
      admin_suggestion_produit:
        question: I have a suggestion for an evolution
      admin_demande_compte:
        question: I want to open an admin account with an Orange, Wanadoo, etc. email
      admin_autre:
        question: Other topic