demarches-normaliennes/config/locales/views/support/en.yml

en:
  support:
    index:
      contact: Contact
      intro_html: "<p>Contact us via this form and we will answer you as quickly as possible.</p>
        <p>Make sure you provide all the required information so we can help you in the best way.</p>"
      notice_email: "(example: myaddress@mymail.com)"
      your_question: Your question
      our_answer: 👉 Our answer
      notice_pj_product: A screenshot can help us identify the element to improve.
      notice_pj_other: A screenshot can help us identify the issue.
      notice_upload_group: "Maximum size: 200 MB. Supported formats: jpg, png, pdf."
      procedure_info:
        question: I've encountered a problem while completing my application
        answer_html: "<p>Are you sure that all the mandatory fields (<span class= mandatory> * </span>) are properly filled?
              <p>If you have questions about the information requested, <a href=\"%{link_procedure_info}\">contact the service in charge of the procedure (FAQ)</a>.</p>"
      instruction_info:
        question: I have a question about the instruction of my application
        answer_html: "<p>If you have questions about the instruction of your application (response delay for example), <a href=\"%{link_instruction_info}\">contact directly the instructor via our mail system (FAQ)</a>.</p>
          <p>If you are facing technical issues on the website, use the form below. We will not be able to inform you about the instruction of your application.</p>"
      product:
        question: I have an idea to improve the website
        answer_html: "<p>Got an idea? <a href=\"%{link_product}\" rel=\"noopener noreferrer\" target=\"_blank\" title=\"Please check our enhancement dashboard - New tab\">Please check our enhancement dashboard</a> :</p>
              <ul><li>Vote for your priority improvements</li>
              <li>Share your own ideas</li></ul>"
      lost_user:
        question: I am having trouble finding the procedure I am looking for
        answer_html: "<p>We invite you to contact the administration in charge of the procedure so they can provide you the link.
              It should look like this: <code>%{base_url}/commencer/NOM_DE_LA_DEMARCHE</code>.</p>
              <p>You can <a href=\"%{link_lost_user}\">find here the most popular procedures (licence, detr, etc.)</a>.</p>"
      other:
        question: Other topic
    admin:
      your_question: Your question
      admin_intro_html: "<p>As an administration, you can contact us through this form. We'll answer you as quickly as possibly by e-mail or phone.</p>
        <p><strong>Caution, this form is dedicated to public bodies only.</strong>
        It does not concern individuals, companies nor associations (except those recognised of public utility). If you belong to one of these categories, contact us <a href=\"%{contact_path}\">here</a>.</p>"
      contact_team: Contact our team
      pro_phone_number: Professional phone number (direct line)
      pro_mail: Professional email address
      admin question:
        question: I have a question about %{app_name}
      admin demande rdv:
        question: I request an appointment for an online presentation of %{app_name}
      admin soucis:
        question: I am facing a technical issue on %{app_name}
      admin suggestion produit:
        question: I have a suggestion for an evolution
      admin demande compte:
        question: I want to open an admin account with an Orange, Wanadoo, etc. email
      admin autre:
        question: Other topic