114 lines
3.2 KiB
Ruby
114 lines
3.2 KiB
Ruby
class WebhookController < ActionController::Base
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before_action :verify_helpscout_signature!, only: [:helpscout, :helpscout_support_dev]
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skip_before_action :verify_authenticity_token
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def sendinblue
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if Rails.application.secrets.dig(:mattermost, :send_in_blue_outage_webhook_url).present?
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send_mattermost_notification(
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Rails.application.secrets.dig(:mattermost, :send_in_blue_outage_webhook_url),
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message_to_mattermost_send_in_blue_channel
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)
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end
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end
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def helpscout_support_dev
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if tagged_dev? && status_active? && Rails.application.secrets.dig(:mattermost, :support_webhook_url).present?
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send_mattermost_notification(
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Rails.application.secrets.dig(:mattermost, :support_webhook_url),
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message_to_mattermost_support_channel
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)
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end
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head :no_content
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end
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def helpscout
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email = params[:customer][:email].downcase
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user = User.find_by(email: email)
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if user.nil?
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head :not_found
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else
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instructeur = user.instructeur
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administrateur = user.administrateur
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url = manager_user_url(user)
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html = [link_to_manager(user, url)]
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if instructeur
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url = manager_instructeur_url(instructeur)
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html << link_to_manager(instructeur, url)
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end
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if administrateur
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url = manager_administrateur_url(administrateur)
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html << link_to_manager(administrateur, url)
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end
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html << email_link_to_manager(user)
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render json: { html: html.join('<br>') }
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end
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end
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private
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def send_mattermost_notification(url, text)
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Net::HTTP.post(
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URI.parse(url),
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{ "text": text }.to_json,
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"Content-Type" => "application/json"
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)
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end
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def message_to_mattermost_support_channel
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%Q(
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Nouveau bug taggué #dev : https://secure.helpscout.net/conversation/#{params["id"]}/#{params["number"]}?folderId=#{params["folderId"]}
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> #{params['webhook']['preview']}
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**personnes impliquées** : #{threads.map { |thread| thread['createdBy']['email'] }.uniq.join(", ")}
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**utilisateur en attente depuis** : #{params['customerWaitingSince']['friendly']})
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end
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def message_to_mattermost_send_in_blue_channel
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%Q{Incident sur SIB : #{params['title']}.
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Etat de SIB: #{params['current_status']}
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L'Incident a commencé à #{params['datetime_start']} et est p-e terminé a #{params['datetime_resolve']}
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les composant suivants sont affectés : #{params["components"].map { _1['name'] }.join(", ")}}
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end
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def threads
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params['_embedded']['threads']
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end
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def tagged_dev?
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params["tags"].any? { _1['tag'].include?('dev') }
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end
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def status_active?
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params["status"] == 'active'
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end
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def link_to_manager(model, url)
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"<a target='_blank' href='#{url}' rel='noopener'>#{model.model_name.human}##{model.id}</a>"
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end
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def email_link_to_manager(user)
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url = emails_manager_user_url(user)
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"<a target='_blank' href='#{url}' rel='noopener'>Emails##{user.id}</a>"
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end
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def verify_helpscout_signature!
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if generate_body_signature(request.body.read) != request.headers['X-Helpscout-Signature']
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request_http_token_authentication
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end
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end
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def generate_body_signature(body)
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Base64.strict_encode64(OpenSSL::HMAC.digest('sha1',
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Rails.application.secrets.helpscout[:webhook_secret],
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body))
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end
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end
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