infra(monitoring): ajoute le webhook pour les notifier des incidents cote sib

This commit is contained in:
Martin 2023-01-11 17:31:31 +01:00 committed by mfo
parent 40ca336750
commit 3dc26efc61
6 changed files with 83 additions and 14 deletions

View file

@ -1,10 +1,22 @@
class WebhookController < ActionController::Base
before_action :verify_signature!
before_action :verify_helpscout_signature!, only: [:helpscout, :helpscout_support_dev]
skip_before_action :verify_authenticity_token
def sendinblue
if Rails.application.secrets.dig(:mattermost, :send_in_blue_outage_webhook_url).present?
send_mattermost_notification(
Rails.application.secrets.dig(:mattermost, :send_in_blue_outage_webhook_url),
message_to_mattermost_send_in_blue_channel
)
end
end
def helpscout_support_dev
if tagged_dev? && status_active?
send_mattermost_notification(message_to_mattermost_channel)
if tagged_dev? && status_active? && Rails.application.secrets.dig(:mattermost, :support_webhook_url).present?
send_mattermost_notification(
Rails.application.secrets.dig(:mattermost, :support_webhook_url),
message_to_mattermost_support_channel
)
end
head :no_content
@ -42,17 +54,15 @@ class WebhookController < ActionController::Base
private
def send_mattermost_notification(text)
return if Rails.application.secrets.dig(:mattermost, :support_webhook_url).blank?
def send_mattermost_notification(url, text)
Net::HTTP.post(
URI.parse(Rails.application.secrets.mattermost[:support_webhook_url]),
URI.parse(url),
{ "text": text }.to_json,
"Content-Type" => "application/json"
)
end
def message_to_mattermost_channel
def message_to_mattermost_support_channel
%Q(
Nouveau bug taggué #dev : https://secure.helpscout.net/conversation/#{params["id"]}/#{params["number"]}?folderId=#{params["folderId"]}
@ -62,6 +72,13 @@ Nouveau bug taggué #dev : https://secure.helpscout.net/conversation/#{params["i
**utilisateur en attente depuis** : #{params['customerWaitingSince']['friendly']})
end
def message_to_mattermost_send_in_blue_channel
%Q{Incident sur SIB : #{params['title']}.
Etat de SIB: #{params['current_status']}
L'Incident a commencé à #{params['datetime_start']} et est p-e terminé a #{params['datetime_resolve']}
les composant suivants sont affectés : #{params["components"].map { _1['name'] }.join(", ")}}
end
def threads
params['_embedded']['threads']
end
@ -83,7 +100,7 @@ Nouveau bug taggué #dev : https://secure.helpscout.net/conversation/#{params["i
"<a target='_blank' href='#{url}' rel='noopener'>Emails##{user.id}</a>"
end
def verify_signature!
def verify_helpscout_signature!
if generate_body_signature(request.body.read) != request.headers['X-Helpscout-Signature']
request_http_token_authentication
end

View file

@ -159,5 +159,7 @@ SAML_DOLIST_CERTIFICATE="spcertificate"
SAML_DOLIST_HOST="dolisthoname"
DOLIST_LOGIN_URL="https://clientpreprod.dolist.net"
# pour des rappel web
# rappel web du support
SUPPORT_WEBHOOK_URL=""
# rappel web de sendinblue
SIB_WEBHOOK_URL=""

View file

@ -192,6 +192,7 @@ Rails.application.routes.draw do
get "contact-admin", to: "support#admin"
post "webhooks/sendinblue", to: "webhook#sendinblue"
post "webhooks/helpscout", to: "webhook#helpscout"
post "webhooks/helpscout_support_dev", to: "webhook#helpscout_support_dev"
match "webhooks/helpscout", to: lambda { |_| [204, {}, nil] }, via: :head

View file

@ -59,6 +59,7 @@ defaults: &defaults
smtp_key: <%= ENV['SENDINBLUE_SMTP_KEY'] %>
api_v3_key: <%= ENV['SENDINBLUE_API_V3_KEY'] %>
mattermost:
send_in_blue_outage_webhook_url: <%= ENV['SEND_IN_BLUE_OUTAGE_WEBHOOK_URL'] %>
support_webhook_url: <%= ENV['SUPPORT_WEBHOOK_URL'] %>
matomo:
cookie_domain: "<%= ENV['MATOMO_COOKIE_DOMAIN'] %>"

View file

@ -1,16 +1,16 @@
describe WebhookController, type: :controller do
before do
allow(controller).to receive(:verify_signature!).and_return(true)
allow(controller).to receive(:verify_helpscout_signature!).and_return(true)
allow(controller).to receive(:verify_authenticity_token)
end
describe '#helpscout_support_dev' do
subject(:response) { post :helpscout_support_dev, params: payload }
let(:payload) { JSON.parse(File.read(Rails.root.join('spec', 'fixtures', 'files', 'helpscout', 'tagged-dev.json'))) }
let(:webhook_url) { "https://notification_url" }
it 'works' do
allow(Rails.application.secrets).to receive(:dig).with(:mattermost, :support_webhook_url).and_return("https://notification_url")
expect(controller).to receive(:send_mattermost_notification).with("\nNouveau bug taggué #dev : https://secure.helpscout.net/conversation/123456789/123456789?folderId=123456789\n\n> Bonjour, Je voudrais faire une demande de changement d'adresse et la plateforme m'indique que j'ai plusieurs comptes et que je dois d'abord les fusionner. Cela fait 3 jours que j'essaie de fusio\n\n**personnes impliquées** : anonymous@anon.fr\n**utilisateur en attente depuis** : 11 min ago")
allow(Rails.application.secrets).to receive(:dig).with(:mattermost, :support_webhook_url).and_return(webhook_url)
expect(controller).to receive(:send_mattermost_notification).with(webhook_url, "\nNouveau bug taggué #dev : https://secure.helpscout.net/conversation/123456789/123456789?folderId=123456789\n\n> Bonjour, Je voudrais faire une demande de changement d'adresse et la plateforme m'indique que j'ai plusieurs comptes et que je dois d'abord les fusionner. Cela fait 3 jours que j'essaie de fusio\n\n**personnes impliquées** : anonymous@anon.fr\n**utilisateur en attente depuis** : 11 min ago")
subject
end
end
@ -65,4 +65,16 @@ describe WebhookController, type: :controller do
end
end
end
describe '#sendinblue' do
subject(:response) { post :sendinblue, params: payload }
let(:payload) { JSON.parse(File.read(Rails.root.join('spec', 'fixtures', 'files', 'sendinblue', 'incident.json'))) }
it 'sends notification to mattermost' do
notification_url = "https://notification_url"
allow(Rails.application.secrets).to receive(:dig).with(:mattermost, :send_in_blue_outage_webhook_url).and_return(notification_url)
expect(controller).to receive(:send_mattermost_notification).with(notification_url, "Incident sur SIB : Database Issues.\nEtat de SIB: Degraded Performance\nL'Incident a commencé à 2015-04-03T18:27:15+00:00 et est p-e terminé a \nles composant suivants sont affectés : Chat Service, Voice Services, Admin Dashboard")
subject
end
end
end

View file

@ -0,0 +1,36 @@
{
"id":"551edb8331a9664b11000005",
"message_id":"531adb8331a9553b11000008",
"title":"Database Issues",
"datetime":"2015-04-03T18:27:15.344Z",
"datetime_start":"2015-04-03T18:27:15+00:00",
"datetime_resolve":"",
"current_status":"Degraded Performance",
"current_state":"Identified",
"previous_status":"",
"previous_state":"",
"infrastructure_affected":[
{"component":"551ed627b556f14210000005", "container":"5516e01e2e55e4e917000014"},
{"component":"551ed627b556f14210000005", "container":"551ed5d3590f5a3b10000008"},
{"component":"551ed5f5590f5a3b10000009", "container":"551ed5d3590f5a3b10000008"},
{"component":"5516e01e2e55e4e917000015", "container":"5516e01e2e55e4e917000014"},
{"component":"5516e01e2e55e4e917000015", "container":"551ed5d3590f5a3b10000008"}
],
"components":[
{"name":"Chat Service",
"_id":"551ed627b556f14210000005"},
{"name":"Voice Services",
"_id":"551ed5f5590f5a3b10000009"},
{"name":"Admin Dashboard",
"_id":"5516e01e2e55e4e917000015"}
],
"containers":[
{"name":"Ireland",
"_id":"5516e01e2e55e4e917000014"},
{"name":"London",
"_id":"551ed5d3590f5a3b10000008"}
],
"details":"A database instance has become unhealthy and removed from the cluster. Europe based endpoints will continue experiencing higher than normal latency until a new instance is fired up. Updates to follow.",
"incident_url":"https://status.io/pages/incident/5516e01e2e55e4e917000005/5116e01e2e33e4e413000001",
"status_page_url":"https://status.io/pages/5516e01e2e55e4e917000005"
}