demarches-normaliennes/app/controllers
Pierre de La Morinerie 503c393a87 helpscout: use replies_sent to compute contact rate
The `conversations_count` we previously used counts replies, but also
all conversations that were tagged or re-tagged during the month – with
made counting the actual work spent on user support brittle.

Counting the replies is a better estimation of what we get.

Unfortunately this also removes the filtering-by-tag feature. To
mitigate this, the reports are now scoped to a specific mailbox. This
allows to create extra mailboxes for conversations that should't be
counted in the stats.
2019-09-11 17:26:10 +02:00
..
admin Remove carrierwave uploaders 2019-09-10 10:49:12 +02:00
administrateurs Remove credenticals synchronisation logic 2019-08-16 11:35:19 +02:00
administrations layouts: rename "application" to "application_old" 2019-01-07 12:17:05 +01:00
api/v1 Add order param to API 2019-06-20 15:28:16 +02:00
champs remove possibility to create carte with parcelle agricole 2019-08-29 16:01:35 +02:00
concerns Rename gestionnaire in code to instructeur 2019-08-12 13:47:01 +02:00
devise sign_in: extract the procedure context to a ProcedureContextConcern 2019-01-17 11:07:09 +01:00
france_connect Rename gestionnaire in code to instructeur 2019-08-12 13:47:01 +02:00
instructeurs Migrate to flipper 2019-09-10 16:10:14 +02:00
manager Migrate to flipper 2019-09-10 16:10:14 +02:00
new_administrateur Migrate procedure logo to active_storage 2019-08-21 11:15:00 +02:00
users Redirect to pdf attachement old name if not attached 2019-09-10 15:06:47 +02:00
address_controller.rb AddressController#get → #suggestions 2018-10-16 09:38:53 +02:00
admin_controller.rb layouts: rename "application" to "application_old" 2019-01-07 12:17:05 +01:00
api_controller.rb Enable flipflop on api requests 2019-03-12 14:02:55 +01:00
application_controller.rb Migrate to flipper 2019-09-10 16:10:14 +02:00
attachments_controller.rb Refactor purge pj to be more generic 2019-05-29 15:54:51 +02:00
demandes_controller.rb layouts: rename "application" to "application_old" 2019-01-07 12:17:05 +01:00
invites_controller.rb [fixe #3974] add message for invite mail 2019-07-23 18:54:58 +02:00
ping_controller.rb Add back content_type 2018-02-06 14:07:20 +01:00
root_controller.rb Rename gestionnaire in code to instructeur 2019-08-12 13:47:01 +02:00
stats_controller.rb helpscout: use replies_sent to compute contact rate 2019-09-11 17:26:10 +02:00
support_controller.rb Refactor message attachements to use active_storage 2019-07-10 15:35:29 +02:00
webhook_controller.rb Rename gestionnaire in code to instructeur 2019-08-12 13:47:01 +02:00