DGNum/demarches-normaliennes
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Add admin support contact form

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This commit is contained in:
Paul Chavard 2018-11-28 15:19:12 +01:00
parent 5053d4a7d9
commit b9af07b845
7 changed files with 155 additions and 4 deletions
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17
app/lib/helpscout/api.rb
View file

@ -3,6 +3,8 @@ class Helpscout::API
CONVERSATIONS = 'conversations'
TAGS = 'tags'
FIELDS = 'fields'
CUSTOMERS = 'customers'
PHONES = 'phones'
OAUTH2_TOKEN = 'oauth2/token'
def add_tags(conversation_id, tags)
@ -42,6 +44,21 @@ class Helpscout::API
call_api(:post, CONVERSATIONS, body)
end
def add_phone_number(email, phone)
query = URI.encode("(email:#{email})")
response = call_api(:get, "#{CUSTOMERS}?mailbox=#{mailbox_id}&query=#{query}")
if response.success?
body = parse_response_body(response)
if body[:page][:totalElements] > 0
customer_id = body[:_embedded][:customers].first[:id]
call_api(:post, "#{CUSTOMERS}/#{customer_id}/#{PHONES}", {
type: "work",
value: phone
})
end
end
end
private
def attachments(file)

19
app/lib/helpscout/form_adapter.rb
View file

@ -20,6 +20,18 @@ class Helpscout::FormAdapter
[I18n.t(TYPE_AUTRE, scope: [:support]), TYPE_AUTRE]
]
ADMIN_TYPE_RDV = 'admin demande rdv'
ADMIN_TYPE_QUESTION = 'admin question'
ADMIN_TYPE_SOUCIS = 'admin soucis'
ADMIN_TYPE_AUTRE = 'admin autre'
ADMIN_OPTIONS = [
[I18n.t(ADMIN_TYPE_QUESTION, scope: [:supportadmin]), ADMIN_TYPE_QUESTION],
[I18n.t(ADMIN_TYPE_RDV, scope: [:supportadmin]), ADMIN_TYPE_RDV],
[I18n.t(ADMIN_TYPE_SOUCIS, scope: [:supportadmin]), ADMIN_TYPE_SOUCIS],
[I18n.t(ADMIN_TYPE_AUTRE, scope: [:supportadmin]), ADMIN_TYPE_AUTRE]
]
def send_form
conversation_id = create_conversation
@ -51,6 +63,11 @@ class Helpscout::FormAdapter
params[:file]
)
response.success? ? response.headers['Resource-ID'] : nil
if response.success?
if params[:phone].present?
@api.add_phone_number(params[:email], params[:phone])
end
response.headers['Resource-ID']
end
end
end