demarches-normaliennes/app/controllers/webhook_controller.rb

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class WebhookController < ActionController::Base
before_action :verify_helpscout_signature!, only: [:helpscout, :helpscout_support_dev]
skip_before_action :verify_authenticity_token
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def sendinblue
if Rails.application.secrets.dig(:mattermost, :send_in_blue_outage_webhook_url).present?
send_mattermost_notification(
Rails.application.secrets.dig(:mattermost, :send_in_blue_outage_webhook_url),
message_to_mattermost_send_in_blue_channel
)
end
end
def helpscout_support_dev
if tagged_dev? && status_active? && Rails.application.secrets.dig(:mattermost, :support_webhook_url).present?
send_mattermost_notification(
Rails.application.secrets.dig(:mattermost, :support_webhook_url),
message_to_mattermost_support_channel
)
end
head :no_content
end
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def helpscout
email = params[:customer][:email].downcase
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user = User.find_by(email: email)
if user.nil?
head :not_found
else
instructeur = user.instructeur
administrateur = user.administrateur
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url = manager_user_url(user)
html = [link_to_manager(user, url)]
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if instructeur
url = manager_instructeur_url(instructeur)
html << link_to_manager(instructeur, url)
end
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if administrateur
url = manager_administrateur_url(administrateur)
html << link_to_manager(administrateur, url)
end
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html << email_link_to_manager(user)
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render json: { html: html.join('<br>') }
end
end
private
def send_mattermost_notification(url, text)
Net::HTTP.post(
URI.parse(url),
{ "text": text }.to_json,
"Content-Type" => "application/json"
)
end
def message_to_mattermost_support_channel
%Q(
Nouveau bug taggué #dev : https://secure.helpscout.net/conversation/#{params["id"]}/#{params["number"]}?folderId=#{params["folderId"]}
> #{params['webhook']['preview']}
**personnes impliquées** : #{threads.map { |thread| thread['createdBy']['email'] }.uniq.join(", ")}
**utilisateur en attente depuis** : #{params['customerWaitingSince']['friendly']})
end
def message_to_mattermost_send_in_blue_channel
%Q{Incident sur SIB : #{params['title']}.
Etat de SIB: #{params['current_status']}
L'Incident a commencé à #{params['datetime_start']} et est p-e terminé a #{params['datetime_resolve']}
les composant suivants sont affectés : #{params["components"].map { _1['name'] }.join(", ")}}
end
def threads
params['_embedded']['threads']
end
def tagged_dev?
params["tags"].any? { _1['tag'].include?('dev') }
end
def status_active?
params["status"] == 'active'
end
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def link_to_manager(model, url)
"<a target='_blank' href='#{url}' rel='noopener'>#{model.model_name.human}##{model.id}</a>"
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end
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def email_link_to_manager(user)
url = emails_manager_user_url(user)
"<a target='_blank' href='#{url}' rel='noopener'>Emails##{user.id}</a>"
end
def verify_helpscout_signature!
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if generate_body_signature(request.body.read) != request.headers['X-Helpscout-Signature']
request_http_token_authentication
end
end
def generate_body_signature(body)
Base64.strict_encode64(OpenSSL::HMAC.digest('sha1',
Rails.application.secrets.helpscout[:webhook_secret],
body))
end
end