intro_html:Contact us via this form and we will answer you as quickly as possible.<br>Make sure you provide all the required information so we can help you in the best way.
your_question:Your question
our_answer:👉 Our answer
notice_pj_product:A screenshot can help us identify the element to improve.
notice_pj_other:A screenshot can help us identify the issue.
procedure_info:
question:I've encountered a problem while completing my application
answer_html:"<p>Are you sure that all the mandatory fields (<span class= mandatory> * </span>) are properly filled?
<p>If you have questions about the information requested, contact the service in charge of the procedure.</p>
<p><a href=%{link_procedure_info}>Find more information</a></p>"
instruction_info:
question:I have a question about the instruction of my application
answer_html:"<p>If you have questions about the instruction of your application (response delay for example), contact directly the instructor via our mail system.</p>
<p><a href=%{link_instruction_info}>Find more information</a></p>
<br>
<p>If you are facing technical issues on the website, use the form below. We will not be able to inform you about the instruction of your application.</p>"
product:
question:I have an idea to improve the website
answer_html:"<p>Got an idea? Please check our <strong>enhancement dashboard</strong></p>
<p><ul><li>Vote for your priority improvements</li>
<li>Share your own ideas</li></ul></p>
<p><strong><a href=%{link_product}>➡ Access the enhancement dashboard</a></strong></p>"
lost_user:
question:I am having trouble finding the procedure I am looking for
answer_html:"<p>We invite you to contact the administration in charge of the procedure so they can provide you the link.
It should look like this:%{base_url}/commencer/NOM_DE_LA_DEMARCHE.</p>
<br>
<p>You can find here the most popular procedures (licence, detr, etc.) :</p>
admin_intro_html:"<p>As an administration, you can contact us through this form. We'll answer you as quickly as possibly by e-mail or phone.</p>
<br>
<p><strong>Caution, this form is dedicated to public bodies only.</strong>
It does not concern individuals, companies nor associations (except those recognised of public utility). If you belong to one of these categories, contact us <a href=%{contact_path}>here</a>.</p>"
contact_team:Contact our team
pro_phone_number:Professional phone number (direct line)
pro_mail:Professional email address
admin question:
question:I have a question about %{app_name}
admin demande rdv:
question:I request an appointment for an online presentation of %{app_name}
admin soucis:
question:I am facing a technical issue on %{app_name}
admin suggestion produit:
question:I have a suggestion for an evolution
admin demande compte:
question:I want to open an admin account with an Orange, Wanadoo, etc. email
