demarches-normaliennes/app/controllers/support_controller.rb
2018-08-29 16:08:01 +01:00

75 lines
1.7 KiB
Ruby

class SupportController < ApplicationController
layout "new_application"
def index
setup_context
end
def create
if direct_message? && create_commentaire
flash.notice = "Votre message a été envoyé sur la messagerie de votre dossier."
redirect_to users_dossier_recapitulatif_path(dossier)
elsif create_conversation
flash.notice = "Votre message a été envoyé."
redirect_to root_path
else
setup_context
flash.now.alert = "Une erreur est survenue. Vous pouvez nous contactez à #{CONTACT_EMAIL}."
render :index
end
end
private
def setup_context
@dossier_id = dossier&.id
@type = params[:type]
@tags = params[:tags]
@options = Helpscout::FormAdapter::OPTIONS
end
def create_conversation
Helpscout::FormAdapter.new(
subject: params[:subject],
email: email,
text: params[:text],
file: params[:file],
dossier_id: dossier&.id,
browser: browser_name,
tags: tags
).send_form
end
def create_commentaire
dossier.commentaires.create(
email: email,
file: params[:file],
body: "[#{params[:subject]}]<br><br>#{params[:text]}"
)
end
def tags
[params[:tags], params[:type]].flatten.compact
end
def browser_name
if browser.known?
"#{browser.name} #{browser.version} (#{browser.platform.name})"
end
end
def direct_message?
user_signed_in? && params[:type] == Helpscout::FormAdapter::TYPE_INSTRUCTION && dossier.present?
end
def dossier
@dossier ||= current_user&.dossiers&.find_by(id: params[:dossier_id])
end
def email
logged_user ? logged_user.email : params[:email]
end
end