57 lines
1.8 KiB
Ruby
57 lines
1.8 KiB
Ruby
# frozen_string_literal: true
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module Maintenance
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class HelpscoutDeleteOldConversationsTask < MaintenanceTasks::Task
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# Delete Helpscout conversations not modified in the last 2 years, given a status.
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# In order to delete all conversations, this task must be invoked 4 times
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# for the 4 status: active, closed, spam, pending.
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# Respects the Helpscount API rate limit (200 calls per minute).
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attribute :status, :string # active, closed, spam, or pending
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validates :status, presence: true
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MODIFIED_BEFORE = 2.years.freeze
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throttle_on do
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limit = Rails.cache.read(Helpscout::API::RATELIMIT_KEY)
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limit.present? && limit.to_i <= 26 # check is made after each page (of 25 elements), and we need 25 calls to delete them all
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end
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def count
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_conversations, pagination = api.list_old_conversations(status, modified_before)
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pagination[:totalElements]
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end
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# Because conversations are deleted progressively,
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# ignore cursor and always pick the first page
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def enumerator_builder(cursor:)
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Enumerator.new do |yielder|
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loop do
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conversations, pagination = api.list_old_conversations(status, modified_before)
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conversations.each do |conversation|
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yielder.yield(conversation[:id], nil) # don't care about cursor parameter
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end
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# "number" is the current page (always 1 in our case)
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# iterate until there are no remaining pages
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break if pagination[:totalPages] == 0 || pagination[:totalPages] == pagination[:number]
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end
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end
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end
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def process(conversation_id)
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@api.delete_conversation(conversation_id)
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end
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private
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def api
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@api ||= Helpscout::API.new
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end
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def modified_before
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MODIFIED_BEFORE.ago.utc.beginning_of_day
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end
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end
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end
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