56 lines
3.4 KiB
YAML
56 lines
3.4 KiB
YAML
en:
|
|
support:
|
|
index:
|
|
contact: Contact
|
|
intro_html: Contact us via this form and we will answer you as quickly as possible.<br>Make sure you provide all the required information so we can help you in the best way.
|
|
your_question: Your question
|
|
our_answer: 👉 Our answer
|
|
notice_pj_product: A screenshot can help us identify the element to improve.
|
|
notice_pj_other: A screenshot can help us identify the issue.
|
|
procedure_info:
|
|
question: I've encountered a problem while completing my application
|
|
answer_html: "<p>Are you sure that all the mandatory fields (<span class= mandatory> * </span>) are properly filled?
|
|
<p>If you have questions about the information requested, contact the service in charge of the procedure.</p>
|
|
<p><a href=%{link_procedure_info}>Find more information</a></p>"
|
|
instruction_info:
|
|
question: I have a question about the instruction of my application
|
|
answer_html: "<p>If you have questions about the instruction of your application (response delay for example), contact directly the instructor via our mail system.</p>
|
|
<p><a href=%{link_instruction_info}>Find more information</a></p>
|
|
<br>
|
|
<p>If you are facing technical issues on the website, use the form below. We will not be able to inform you about the instruction of your application.</p>"
|
|
product:
|
|
question: I have an idea to improve the website
|
|
answer_html: "<p>Got an idea? Please check our <strong>enhancement dashboard</strong></p>
|
|
<p><ul><li>Vote for your priority improvements</li>
|
|
<li>Share your own ideas</li></ul></p>
|
|
<p><strong><a href=%{link_product}>➡ Access the enhancement dashboard</a></strong></p>"
|
|
lost_user:
|
|
question: I am having trouble finding the procedure I am looking for
|
|
answer_html: "<p>We invite you to contact the administration in charge of the procedure so they can provide you the link.
|
|
It should look like this: %{base_url}/commencer/NOM_DE_LA_DEMARCHE.</p>
|
|
<br>
|
|
<p>You can find here the most popular procedures (licence, detr, etc.) :</p>
|
|
<p><a href=%{link_lost_user}>%{link_lost_user}</a></p>"
|
|
other:
|
|
question: Other topic
|
|
admin:
|
|
your_question: Your question
|
|
admin_intro_html: "<p>As an administration, you can contact us through this form. We'll answer you as quickly as possibly by e-mail or phone.</p>
|
|
<br>
|
|
<p><strong>Caution, this form is dedicated to public bodies only.</strong>
|
|
It does not concern individuals, companies nor associations (except those recognised of public utility). If you belong to one of these categories, contact us <a href=%{contact_path}>here</a>.</p>"
|
|
contact_team: Contact our team
|
|
pro_phone_number: Professional phone number (direct line)
|
|
pro_mail: Professional email address
|
|
admin question:
|
|
question: I have a question about %{app_name}
|
|
admin demande rdv:
|
|
question: I request an appointment for an online presentation of %{app_name}
|
|
admin soucis:
|
|
question: I am facing a technical issue on %{app_name}
|
|
admin suggestion produit:
|
|
question: I have a suggestion for an evolution
|
|
admin demande compte:
|
|
question: I want to open an admin account with an Orange, Wanadoo, etc. email
|
|
admin autre:
|
|
question: Other topic
|