demarches-normaliennes/app/lib
Pierre de La Morinerie 503c393a87 helpscout: use replies_sent to compute contact rate
The `conversations_count` we previously used counts replies, but also
all conversations that were tagged or re-tagged during the month – with
made counting the actual work spent on user support brittle.

Counting the replies is a better estimation of what we get.

Unfortunately this also removes the filtering-by-tag feature. To
mitigate this, the reports are now scoped to a specific mailbox. This
allows to create extra mailboxes for conversations that should't be
counted in the stats.
2019-09-11 17:26:10 +02:00
..
active_storage download a dossier as zip with all attachments 2019-07-16 09:11:25 +02:00
api_adresse ApiAdresse: add timeout 2019-04-23 14:31:01 +02:00
api_carto carto: properly handle RestClient::ServiceUnavailable exceptions 2019-02-06 17:40:15 +01:00
api_entreprise Migrate to flipper 2019-09-10 16:10:14 +02:00
api_geo Fix Macedoine 🇲🇰 2019-02-13 13:56:51 +01:00
asn1 Add poor man’s ASN1 parsing 2019-06-17 16:16:28 +02:00
helpscout helpscout: use replies_sent to compute contact rate 2019-09-11 17:26:10 +02:00
pipedrive Add nb_of_dossiers by years and deadline to PipeDrive Person 2019-06-04 16:55:11 +02:00
sendinblue Proxy for SendinBlue API 2019-03-08 16:33:28 +01:00
typhoeus/cache typhoeus: add a cache store for successful requests 2018-12-10 11:41:07 +01:00
universign Add Universign timestamp API query 2019-06-17 16:16:28 +02:00
biz_dev.rb move to only one pipedrive account 2019-08-28 12:16:25 +02:00