75 lines
1.7 KiB
Ruby
75 lines
1.7 KiB
Ruby
class SupportController < ApplicationController
|
|
layout "new_application"
|
|
|
|
def index
|
|
setup_context
|
|
end
|
|
|
|
def create
|
|
if direct_message? && create_commentaire
|
|
flash.notice = "Votre message a été envoyé sur la messagerie de votre dossier."
|
|
|
|
redirect_to users_dossier_recapitulatif_path(dossier)
|
|
elsif create_conversation
|
|
flash.notice = "Votre message a été envoyé."
|
|
|
|
redirect_to root_path
|
|
else
|
|
setup_context
|
|
flash.now.alert = "Une erreur est survenue. Vous pouvez nous contactez à #{CONTACT_EMAIL}."
|
|
|
|
render :index
|
|
end
|
|
end
|
|
|
|
private
|
|
|
|
def setup_context
|
|
@dossier_id = dossier&.id
|
|
@type = params[:type]
|
|
@tags = params[:tags]
|
|
@options = Helpscout::FormAdapter::OPTIONS
|
|
end
|
|
|
|
def create_conversation
|
|
Helpscout::FormAdapter.new(
|
|
subject: params[:subject],
|
|
email: email,
|
|
text: params[:text],
|
|
file: params[:file],
|
|
dossier_id: dossier&.id,
|
|
browser: browser_name,
|
|
tags: tags
|
|
).send_form
|
|
end
|
|
|
|
def create_commentaire
|
|
dossier.commentaires.create(
|
|
email: email,
|
|
file: params[:file],
|
|
body: "[#{params[:subject]}]<br><br>#{params[:text]}"
|
|
)
|
|
end
|
|
|
|
def tags
|
|
[params[:tags], params[:type]].flatten.compact
|
|
end
|
|
|
|
def browser_name
|
|
if browser.known?
|
|
"#{browser.name} #{browser.version} (#{browser.platform.name})"
|
|
end
|
|
end
|
|
|
|
def direct_message?
|
|
user_signed_in? && params[:type] == Helpscout::FormAdapter::TYPE_INSTRUCTION && dossier.present?
|
|
end
|
|
|
|
def dossier
|
|
@dossier ||= current_user&.dossiers&.find_by(id: params[:dossier_id])
|
|
end
|
|
|
|
def email
|
|
logged_user ? logged_user.email : params[:email]
|
|
end
|
|
end
|