demarches-normaliennes/spec/lib
Pierre de La Morinerie 503c393a87 helpscout: use replies_sent to compute contact rate
The `conversations_count` we previously used counts replies, but also
all conversations that were tagged or re-tagged during the month – with
made counting the actual work spent on user support brittle.

Counting the replies is a better estimation of what we get.

Unfortunately this also removes the filtering-by-tag feature. To
mitigate this, the reports are now scoped to a specific mailbox. This
allows to create extra mailboxes for conversations that should't be
counted in the stats.
2019-09-11 17:26:10 +02:00
..
active_storage search attachments inside bloc repetables 2019-09-10 15:30:44 +02:00
api_adresse [Fix #2833] Move /support files to /fixtures 2018-10-16 10:47:41 +02:00
api_carto changement du endpoint dans les tests 2019-07-23 16:21:15 +02:00
api_entreprise api_entreprise: display better error message when SIRET is private 2019-06-12 11:58:04 +02:00
api_geo Add id to geo areas 2018-10-30 12:16:09 +01:00
asn1 Add poor man’s ASN1 parsing 2019-06-17 16:16:28 +02:00
helpscout helpscout: use replies_sent to compute contact rate 2019-09-11 17:26:10 +02:00
pipedrive pipedrive: fix deals when no deals are returned 2018-07-02 17:07:24 +02:00
tasks Remove carrierwave uploaders 2019-09-10 10:49:12 +02:00
typhoeus/cache typhoeus: add a cache store for successful requests 2018-12-10 11:41:07 +01:00
universign Add Universign timestamp API query 2019-06-17 16:16:28 +02:00
biz_dev_spec.rb move to only one pipedrive account 2019-08-28 12:16:25 +02:00