demarches-normaliennes/spec
Pierre de La Morinerie 503c393a87 helpscout: use replies_sent to compute contact rate
The `conversations_count` we previously used counts replies, but also
all conversations that were tagged or re-tagged during the month – with
made counting the actual work spent on user support brittle.

Counting the replies is a better estimation of what we get.

Unfortunately this also removes the filtering-by-tag feature. To
mitigate this, the reports are now scoped to a specific mailbox. This
allows to create extra mailboxes for conversations that should't be
counted in the stats.
2019-09-11 17:26:10 +02:00
..
controllers Migrate to flipper 2019-09-10 16:10:14 +02:00
factories search attachments inside bloc repetables 2019-09-10 15:30:44 +02:00
features Use assign_to 2019-09-02 11:41:12 +02:00
fixtures helpscout: use replies_sent to compute contact rate 2019-09-11 17:26:10 +02:00
helpers Procedure has many instructeurs with defaut_groupe_instructeur 2019-09-02 11:41:12 +02:00
jobs ! NEED JOB REBOOT Move remind activation logic to user 2019-08-14 16:34:50 +02:00
lib helpscout: use replies_sent to compute contact rate 2019-09-11 17:26:10 +02:00
mailers mailers: add a NO_REPLY address to transactional emails 2019-09-10 13:37:28 +02:00
middlewares Use rack_attack_enabled? 2019-08-20 13:29:29 +02:00
models Migrate to flipper 2019-09-10 16:10:14 +02:00
policies Fix champ policy 2019-08-01 16:41:53 +02:00
serializers Dossier Factory: link procedure by defaut_groupe_instructeur 2019-09-03 06:47:02 +02:00
services Cleanup FlipFlop 2019-09-10 23:52:44 +02:00
support spec: during js specs, cleanup database using deletion 2019-09-10 16:40:02 +02:00
views wording 2019-09-02 11:41:12 +02:00
rails_helper.rb Bump development gems 2018-03-06 16:17:22 +01:00
spec_helper.rb Migrate to flipper 2019-09-10 16:10:14 +02:00