77 lines
1.7 KiB
Ruby
77 lines
1.7 KiB
Ruby
class SupportController < ApplicationController
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layout "new_application"
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def index
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setup_context
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end
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def create
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if direct_message? && create_commentaire
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flash.notice = "Votre message a été envoyé sur la messagerie de votre dossier."
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redirect_to users_dossier_recapitulatif_path(dossier)
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elsif create_conversation
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flash.notice = "Votre message a été envoyé."
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redirect_to root_path
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else
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setup_context
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flash.now.alert = "Une erreur est survenue. Vous pouvez nous contactez à #{helpers.mail_to(CONTACT_EMAIL)}."
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render :index
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end
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end
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private
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def setup_context
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@dossier_id = dossier&.id
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@tags = tags
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@options = Helpscout::FormAdapter::OPTIONS
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end
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def create_conversation
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Helpscout::FormAdapter.new(
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subject: params[:subject],
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email: email,
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text: params[:text],
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file: params[:file],
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dossier_id: dossier&.id,
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browser: browser_name,
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tags: tags
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).send_form
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end
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def create_commentaire
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dossier.commentaires.create(
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email: email,
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file: params[:file],
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body: "[#{params[:subject]}]<br><br>#{params[:text]}"
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)
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end
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def tags
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[params[:tags], params[:type]].flatten.compact
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.map { |tag| tag.split(',') }
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.flatten
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.reject(&:blank?).uniq
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end
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def browser_name
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if browser.known?
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"#{browser.name} #{browser.version} (#{browser.platform.name})"
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end
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end
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def direct_message?
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user_signed_in? && params[:type] == Helpscout::FormAdapter::TYPE_INSTRUCTION && dossier.present? && !dossier.brouillon?
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end
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def dossier
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@dossier ||= current_user&.dossiers&.find_by(id: params[:dossier_id])
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end
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def email
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logged_user ? logged_user.email : params[:email]
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end
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end
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