503c393a87
The `conversations_count` we previously used counts replies, but also all conversations that were tagged or re-tagged during the month – with made counting the actual work spent on user support brittle. Counting the replies is a better estimation of what we get. Unfortunately this also removes the filtering-by-tag feature. To mitigate this, the reports are now scoped to a specific mailbox. This allows to create extra mailboxes for conversations that should't be counted in the stats. |
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controllers | ||
factories | ||
features | ||
fixtures | ||
helpers | ||
jobs | ||
lib | ||
mailers | ||
middlewares | ||
models | ||
policies | ||
serializers | ||
services | ||
support | ||
views | ||
rails_helper.rb | ||
spec_helper.rb |