demarches-normaliennes/app/controllers/support_controller.rb
2022-11-02 09:19:51 +01:00

100 lines
2.4 KiB
Ruby

class SupportController < ApplicationController
invisible_captcha only: [:create], on_spam: :redirect_to_root
def index
setup_context
end
def admin
setup_context_admin
end
def create
if direct_message? && create_commentaire
flash.notice = "Votre message a été envoyé sur la messagerie de votre dossier."
redirect_to messagerie_dossier_path(dossier)
elsif create_conversation
flash.notice = "Votre message a été envoyé."
if params[:admin]
redirect_to root_path(formulaire_contact_admin_submitted: true)
else
redirect_to root_path(formulaire_contact_general_submitted: true)
end
else
flash.now.alert = "Une erreur est survenue. Vous pouvez nous contacter à #{helpers.mail_to(CONTACT_EMAIL)}."
if params[:admin]
setup_context_admin
render :admin
else
setup_context
render :index
end
end
end
private
def setup_context
@dossier_id = dossier&.id
@tags = tags
@options = Helpscout::FormAdapter.options
end
def setup_context_admin
@tags = tags
@options = Helpscout::FormAdapter.admin_options
end
def create_conversation
Helpscout::FormAdapter.new(
subject: params[:subject],
email: email,
phone: params[:phone],
text: params[:text],
file: params[:piece_jointe],
dossier_id: dossier&.id,
browser: browser_name,
tags: tags
).send_form
end
def create_commentaire
attributes = {
piece_jointe: params[:piece_jointe],
body: "[#{params[:subject]}]<br><br>#{params[:text]}"
}
CommentaireService.create!(current_user, dossier, attributes)
end
def tags
[params[:tags], params[:type]].flatten.compact
.map { |tag| tag.split(',') }
.flatten
.reject(&:blank?).uniq
end
def browser_name
if browser.known?
"#{browser.name} #{browser.version} (#{browser.platform.name})"
end
end
def direct_message?
user_signed_in? && params[:type] == Helpscout::FormAdapter::TYPE_INSTRUCTION && dossier.present? && dossier.messagerie_available?
end
def dossier
@dossier ||= current_user&.dossiers&.find_by(id: params[:dossier_id])
end
def email
current_user&.email || params[:email]
end
def redirect_to_root
redirect_to root_path, alert: t('invisible_captcha.sentence_for_humans')
end
end