Commit graph

82 commits

Author SHA1 Message Date
Pierre de La Morinerie
503c393a87 helpscout: use replies_sent to compute contact rate
The `conversations_count` we previously used counts replies, but also
all conversations that were tagged or re-tagged during the month – with
made counting the actual work spent on user support brittle.

Counting the replies is a better estimation of what we get.

Unfortunately this also removes the filtering-by-tag feature. To
mitigate this, the reports are now scoped to a specific mailbox. This
allows to create extra mailboxes for conversations that should't be
counted in the stats.
2019-09-11 17:26:10 +02:00
simon lehericey
6a83adf336 StatController: work by groupe_instructeur 2019-09-03 06:47:02 +02:00
Pierre de La Morinerie
a8050ce136 stats: display only the last year of contact rate 2019-04-02 17:22:38 +02:00
Pierre de La Morinerie
031c40aa55 stats: display 12 weeks of feedbacks 2019-04-02 17:22:38 +02:00
Paul Chavard
0e4b6e1ba2 Remove “Nombre d'administrations ayant dématérialisé N démarches” graph 2019-03-12 11:59:01 +01:00
Paul Chavard
01b966ff66 Check demarche ownership on multiple administrateurs 2019-03-12 11:59:01 +01:00
maatinito
766e9db752 converting DateTime to Date looses time zone information resulting in bad time computing
Specifically, for Tahiti, time zone is -10 so after 14h, UTC time is Tahiti time + 10h i.e the day after. Loosing time zone results in 1 day difference whether the time is computed before of after 14h :-)
2019-03-08 17:58:58 +01:00
Pierre de La Morinerie
34a2dc6b97 stats: turn satisfaction into a stacked area chart 2019-02-01 11:02:37 +01:00
Pierre de La Morinerie
ac88d1cc1d stats: display the last day of the range (instead of the first day) 2019-01-10 16:17:00 +01:00
Pierre de La Morinerie
908771e172 stats: use group_by_week to compute the week range
Fix #3242
2019-01-10 16:17:00 +01:00
Pierre de La Morinerie
5a36546485 layouts: rename "application" to "application_old" 2019-01-07 12:17:05 +01:00
Pierre de La Morinerie
86b9e2d092 stats: fix exception when HelpScout env vars are missing
This fixes the stats page, which used to raise an exception when
HelpScout env vars are not present.
2019-01-03 17:27:56 +01:00
Pierre de La Morinerie
efae27b901 stats: start helpscout stats at 01-2018
Data before is very variable, as it is based on a low dossiers count.
2019-01-03 17:23:22 +01:00
gregoirenovel
0596d53ac2 Enable the Lint/UnusedBlockArgument cop 2019-01-03 10:53:50 +01:00
gregoirenovel
baf7977786 Enable the Lint/StringConversionInInterpolation cop 2019-01-03 10:53:50 +01:00
gregoirenovel
a8f700b572 Enable the Style/FormatString cop 2018-12-19 13:56:10 +01:00
Pierre de La Morinerie
d614ea6bd5 stats: display contact rate 2018-12-18 10:38:59 +01:00
simon lehericey
2238e5bd9f Time.now => Time.zone.now 2018-10-26 10:10:20 +00:00
simon lehericey
fd9bdbf31d StatsController: avoid doing useless queries 2018-10-18 11:50:43 +02:00
simon lehericey
aff085bb6b StatsController: avoid division by nil 2018-10-16 18:02:00 +02:00
simon lehericey
3d51b7f4a3 so crazy right now 2018-10-15 14:55:07 +02:00
simon lehericey
21e3dc1498 Let the stats be great again 2018-10-15 14:55:07 +02:00
simon lehericey
17b100b4e9 ControllerStat: renaming 2018-10-15 14:55:07 +02:00
gregoirenovel
d1439f8a52 Enable Style/YodaCondition 2018-10-03 12:00:17 +02:00
gregoirenovel
50019e5317 Show user satisfaction in percentages 2018-09-11 10:17:40 +02:00
gregoirenovel
26e0ada3d4 Improve the ratings stats
Make sure that for each data point, we have do not
have any partial data (e.g. a week that hasn’t
finished yet)
2018-09-11 10:17:40 +02:00
gregoirenovel
00ecae5f93 Procédure → Démarche 2018-09-05 15:46:24 +02:00
gregoirenovel
d05209d28f Make the stats code more robust to empty databases 2018-09-03 17:35:14 +02:00
gregoirenovel
e60aa0c37b Use scopes when possible 2018-08-30 13:16:14 +02:00
gregoirenovel
15d1b01a90 Code simplification 2018-08-30 13:16:14 +02:00
gregoirenovel
4b071ecf06 Use enum to the fullest with Dossier.states 2018-08-29 17:31:08 +02:00
gregoirenovel
00610991b7 [Fixes #2480] Add 30-days evolution stats to the stats page 2018-08-29 14:54:49 +02:00
gregoirenovel
4c7f9af73d Order the legend in the same order as the enum 2018-08-27 18:18:26 +02:00
gregoirenovel
577496cb06 Fix a typo 2018-08-27 17:58:53 +02:00
gregoirenovel
18624ff872 Update the stats code to use ratings instead of marks 2018-08-27 17:12:01 +02:00
gregoirenovel
b158a92493 Add a graph showing the user satisfaction 2018-08-27 14:00:34 +02:00
gregoirenovel
f381d45d1a Add a chart showing the dossiers state repartition 2018-08-27 14:00:34 +02:00
lucien mollard
9292e243ef Add a button to download the stats in CSV 2018-08-27 14:00:34 +02:00
simon lehericey
28ce027025 [fix #1832] Procedure Stat: display procedure cloned ratio 2018-04-24 14:22:22 +02:00
gregoirenovel
0a9f442260 Enable some Rails cops 2018-03-06 17:18:44 +01:00
gregoirenovel
b138dcd876 Enable the Layout/SpaceInsideHashLiteralBraces cop 2018-01-18 10:53:35 +01:00
gregoirenovel
1e71188d4d Enable the Layout/IndentationConsistency cop 2018-01-15 22:33:13 +01:00
Simon Lehericey
72bae2c374 [fix #504] Dossier: draft -> brouillon 2017-12-15 11:52:09 +01:00
LeSim
56545933a9 [fix #504] Dossier: initiated -> en_construction
The change must not impact the api
2017-12-15 11:52:09 +01:00
gregoirenovel
379e7b74d6 Enable all the rubicop perf cops 2017-11-21 10:31:16 +01:00
Mathieu Magnin
08f76f336c If not super admin do not display current month in cumul 2017-10-17 12:55:17 +02:00
Mathieu Magnin
dd1fea78ac [Fix #658] when dossier linked to avis is hidden, do not crash application 2017-08-28 10:11:50 +02:00
gregoirenovel
6f2c63c094 Remove default values for some stat methods’ arguments 2017-07-17 16:00:16 +02:00
gregoirenovel
20b4c7ce6f [Fix #146] Use published_at for procedures in Stats
Instead of created_at, which is less
representative
2017-07-17 15:10:05 +02:00
gregoirenovel
1c1a47d83a publiee_ou_archivee -> publiees_ou_archivees 2017-07-17 15:06:36 +02:00