Test helpers are separated between two files: spec_helper and
rails_helper. This separation is meant to allow tests that do not
require Rails (like testing standalone libs) to boot faster.
The spec_helper file is always loaded, through `--require spec_helper`
in the `.rspec` config file. When needed, the rails_helper file is
expected to be required manually.
This is fine, but:
- Many test files have a redundant `require 'spec_helper'` line;
- Many test files should require `rails_helper`, but don't.
Not requiring `rails_helper` will cause the Rails-concerned section of
the test environment not to be configured–which may cause subtle bugs
(like the test database not being properly initialized).
Moreover, Spring loads all the Rails files on preloading anyway. So the
gains from using only `spec_helper` are thin.
To streamline this process, this commit:
- Configures `.rspec` to require `rails_helper` by default;
- Remove all manual requires to spec_helper or rails_helper.
Reference: https://stackoverflow.com/questions/24145329/how-is-spec-rails-helper-rb-different-from-spec-spec-helper-rb-do-i-need-it
The `conversations_count` we previously used counts replies, but also
all conversations that were tagged or re-tagged during the month – with
made counting the actual work spent on user support brittle.
Counting the replies is a better estimation of what we get.
Unfortunately this also removes the filtering-by-tag feature. To
mitigate this, the reports are now scoped to a specific mailbox. This
allows to create extra mailboxes for conversations that should't be
counted in the stats.
