Merge pull request #6261 from betagouv/6149-temps-traitement-usager
6149 expose sous forme de graphe l'évolution du temps de traitement d'une procédure pour les usagers et les instructeurs
This commit is contained in:
commit
6650dcd844
11 changed files with 187 additions and 85 deletions
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@ -210,6 +210,7 @@ module Instructeurs
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@dossiers_funnel = @procedure.stats_dossiers_funnel
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@termines_states = @procedure.stats_termines_states
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@termines_by_week = @procedure.stats_termines_by_week
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@usual_traitement_time_by_month = @procedure.stats_usual_traitement_time_by_month_in_days
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end
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private
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@ -5,6 +5,7 @@ module Users
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return procedure_not_found if @procedure.blank? || @procedure.brouillon?
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@usual_traitement_time = @procedure.stats_usual_traitement_time
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@usual_traitement_time_by_month = @procedure.stats_usual_traitement_time_by_month_in_days
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@dossiers_funnel = @procedure.stats_dossiers_funnel
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@termines_states = @procedure.stats_termines_states
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@termines_by_week = @procedure.stats_termines_by_week
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@ -1,9 +1,21 @@
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module ProcedureStatsConcern
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extend ActiveSupport::Concern
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NB_DAYS_RECENT_DOSSIERS = 30
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# Percentage of dossiers considered to compute the 'usual traitement time'.
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# For instance, a value of '90' means that the usual traitement time will return
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# the duration under which 90% of the given dossiers are closed.
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USUAL_TRAITEMENT_TIME_PERCENTILE = 90
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def stats_usual_traitement_time
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Rails.cache.fetch("#{cache_key_with_version}/stats_usual_traitement_time", expires_in: 12.hours) do
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usual_traitement_time
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usual_traitement_time_for_recent_dossiers(NB_DAYS_RECENT_DOSSIERS)
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end
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end
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def stats_usual_traitement_time_by_month_in_days
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Rails.cache.fetch("#{cache_key_with_version}/stats_usual_traitement_time_by_month_in_days", expires_in: 12.hours) do
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usual_traitement_time_by_month_in_days
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end
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end
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@ -45,4 +57,51 @@ module ProcedureStatsConcern
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end
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end
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end
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def traitement_times(date_range)
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Traitement.for_traitement_time_stats(self)
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.where(processed_at: date_range)
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.pluck('dossiers.en_construction_at', :processed_at)
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.map { |en_construction_at, processed_at| { en_construction_at: en_construction_at, processed_at: processed_at } }
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end
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def usual_traitement_time_by_month_in_days
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traitement_times(first_processed_at..last_considered_processed_at)
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.group_by { |t| t[:processed_at].beginning_of_month }
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.transform_values { |month| month.map { |h| h[:processed_at] - h[:en_construction_at] } }
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.transform_values { |traitement_times_for_month| traitement_times_for_month.percentile(USUAL_TRAITEMENT_TIME_PERCENTILE).ceil }
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.transform_values { |seconds| seconds == 0 ? nil : seconds }
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.transform_values { |seconds| convert_seconds_in_days(seconds) }
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.transform_keys { |month| pretty_month(month) }
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end
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def usual_traitement_time_for_recent_dossiers(nb_days)
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now = Time.zone.now
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traitement_time =
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traitement_times((now - nb_days.days)..now)
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.map { |times| times[:processed_at] - times[:en_construction_at] }
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.percentile(USUAL_TRAITEMENT_TIME_PERCENTILE)
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.ceil
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traitement_time = nil if traitement_time == 0
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traitement_time
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end
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private
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def first_processed_at
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Traitement.for_traitement_time_stats(self).pick(:processed_at)
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end
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def last_considered_processed_at
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(Time.zone.now - 1.month).end_of_month
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end
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def convert_seconds_in_days(seconds)
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(seconds / 60.0 / 60.0 / 24.0).ceil
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end
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def pretty_month(month)
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I18n.l(month, format: "%B %Y")
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end
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end
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@ -565,19 +565,6 @@ class Procedure < ApplicationRecord
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end
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end
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def usual_traitement_time
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times = Traitement.includes(:dossier)
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.where(dossier: self.dossiers)
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.where.not('dossiers.en_construction_at' => nil, :processed_at => nil)
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.where(processed_at: 1.month.ago..Time.zone.now)
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.pluck('dossiers.en_construction_at', :processed_at)
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.map { |(en_construction_at, processed_at)| processed_at - en_construction_at }
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if times.present?
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times.percentile(90).ceil
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end
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end
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def populate_champ_stable_ids
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TypeDeChamp
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.joins(:revisions)
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@ -19,6 +19,13 @@ class Traitement < ApplicationRecord
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.where("traitements.processed_at + (procedures.duree_conservation_dossiers_dans_ds * INTERVAL '1 month') - INTERVAL :expires_in < :now", { now: Time.zone.now, expires_in: Dossier::INTERVAL_BEFORE_EXPIRATION })
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end
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scope :for_traitement_time_stats, -> (procedure) do
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includes(:dossier)
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.where(dossier: procedure.dossiers)
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.where.not('dossiers.en_construction_at' => nil, :processed_at => nil)
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.order(:processed_at)
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end
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def self.count_dossiers_termines_by_month(groupe_instructeurs)
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last_traitements_per_dossier = Traitement
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.select('max(traitements.processed_at) as processed_at')
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@ -11,15 +11,23 @@
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%span.big-number-card-number
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= distance_of_time_in_words(@usual_traitement_time)
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%span.big-number-card-detail
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90% des demandes du mois dernier ont été traitées en moins de #{distance_of_time_in_words(@usual_traitement_time)}.
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#{ProcedureStatsConcern::USUAL_TRAITEMENT_TIME_PERCENTILE}% des demandes des #{ProcedureStatsConcern::NB_DAYS_RECENT_DOSSIERS} derniers jours ont été traitées en moins de #{distance_of_time_in_words(@usual_traitement_time)}.
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.stat-cards
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.stat-card.stat-card-half.pull-left
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%span.stat-card-title TEMPS DE TRAITEMENT
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.chart-container
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.chart
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- colors = %w(#C3D9FF #0069CC #1C7EC9) # from _colors.scss
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= column_chart @usual_traitement_time_by_month, ytitle: "Nb Jours", legend: "bottom", label: "Temps de traitement entre le passage en instruction et la réponse (accepté, refusé, ou classé sans suite) pour 90% des dossiers"
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.stat-card.stat-card-half.pull-left
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%span.stat-card-title AVANCÉE DES DOSSIERS
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.chart-container
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.chart
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= area_chart @dossiers_funnel
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.stat-cards
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.stat-card.stat-card-half.pull-left
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%span.stat-card-title TAUX D’ACCEPTATION
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.chart-container
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@ -27,9 +35,8 @@
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- colors = %w(#C3D9FF #0069CC #1C7EC9) # from _colors.scss
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= pie_chart @termines_states, colors: colors
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.stat-cards
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.stat-card.stat-card-half.pull-left
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%span.stat-card-title RÉPARTITION PAR SEMAINE
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.chart-container
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.chart
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= line_chart @termines_by_week, colors: ["#387EC3", "#AE2C2B", "#FAD859"]
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.stat-card.stat-card-half.pull-left
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%span.stat-card-title RÉPARTITION PAR SEMAINE
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.chart-container
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.chart
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= line_chart @termines_by_week, colors: ["#387EC3", "#AE2C2B", "#FAD859"]
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@ -4,8 +4,8 @@
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- show_time_means = procedure.id != procedure_id_for_which_we_hide_the_estimated_delay && procedure.path != procedure_path_for_which_we_hide_the_estimated_delay
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- cache(procedure.id, expires_in: 1.day) do
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- if procedure.usual_traitement_time && show_time_means
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- if procedure.usual_traitement_time_for_recent_dossiers(ProcedureStatsConcern::NB_DAYS_RECENT_DOSSIERS) && show_time_means
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%p
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Habituellement, les dossiers de cette démarche sont traités dans un délai de #{distance_of_time_in_words(procedure.usual_traitement_time)}.
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Habituellement, les dossiers de cette démarche sont traités dans un délai de #{distance_of_time_in_words(procedure.usual_traitement_time_for_recent_dossiers(ProcedureStatsConcern::NB_DAYS_RECENT_DOSSIERS))}.
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%p
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Cette estimation est calculée automatiquement à partir des délais d’instruction constatés précédemment. Le délai réel peut être différent, en fonction du type de démarche (par exemple pour un appel à projet avec date de décision fixe).
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Cette estimation est calculée automatiquement à partir des délais d’instruction constatés sur #{ProcedureStatsConcern::USUAL_TRAITEMENT_TIME_PERCENTILE}% des demandes qui ont été traitées lors des #{ProcedureStatsConcern::NB_DAYS_RECENT_DOSSIERS} derniers jours. Le délai réel peut être différent, en fonction du type de démarche (par exemple pour un appel à projet avec date de décision fixe).
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@ -17,7 +17,7 @@ class Array
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values = self.sort
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if values.empty?
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return []
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return 0
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elsif values.size == 1
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return values.first
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elsif p == 100
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94
spec/models/concern/procedure_stats_concern_spec.rb
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94
spec/models/concern/procedure_stats_concern_spec.rb
Normal file
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@ -0,0 +1,94 @@
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describe ProcedureStatsConcern do
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describe '#usual_traitement_time_for_recent_dossiers' do
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let(:procedure) { create(:procedure) }
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before do
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Timecop.freeze(Time.utc(2019, 6, 1, 12, 0))
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delays.each do |delay|
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create_dossier(construction_date: 1.week.ago - delay, instruction_date: 1.week.ago - delay + 12.hours, processed_date: 1.week.ago)
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end
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end
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after { Timecop.return }
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context 'when there are several processed dossiers' do
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let(:delays) { [1.day, 2.days, 2.days, 2.days, 2.days, 3.days, 3.days, 3.days, 3.days, 12.days] }
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it 'returns a time representative of the dossier instruction delay' do
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expect(procedure.usual_traitement_time_for_recent_dossiers(30)).to be_between(3.days, 4.days)
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end
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end
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context 'when there are very old dossiers' do
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let(:delays) { [2.days, 2.days] }
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let!(:old_dossier) { create_dossier(construction_date: 3.months.ago, instruction_date: 2.months.ago, processed_date: 2.months.ago) }
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it 'ignores dossiers older than 1 month' do
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expect(procedure.usual_traitement_time_for_recent_dossiers(30)).to be_within(1.hour).of(2.days)
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end
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end
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context 'when there is a dossier with bad data' do
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let(:delays) { [2.days, 2.days] }
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let!(:bad_dossier) { create_dossier(construction_date: nil, instruction_date: nil, processed_date: 10.days.ago) }
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it 'ignores bad dossiers' do
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expect(procedure.usual_traitement_time_for_recent_dossiers(30)).to be_within(1.hour).of(2.days)
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end
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end
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context 'when there is only one processed dossier' do
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let(:delays) { [1.day] }
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it { expect(procedure.usual_traitement_time_for_recent_dossiers(30)).to be_within(1.hour).of(1.day) }
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end
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context 'where there is no processed dossier' do
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let(:delays) { [] }
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it { expect(procedure.usual_traitement_time_for_recent_dossiers(30)).to eq nil }
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end
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end
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describe '.usual_traitement_time_by_month_in_days' do
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let(:procedure) { create(:procedure) }
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def create_dossiers(delays_by_month)
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delays_by_month.each_with_index do |delays, index|
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delays.each do |delay|
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processed_date = (index.months + 1.week).ago
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create_dossier(construction_date: processed_date - delay, instruction_date: processed_date - delay + 12.hours, processed_date: processed_date)
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end
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end
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end
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before do
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Timecop.freeze(Time.utc(2019, 6, 25, 12, 0))
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create_dossiers(delays_by_month)
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end
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after { Timecop.return }
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context 'when there are several processed dossiers' do
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let(:delays_by_month) {
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[
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[90.days, 90.days],
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[1.day, 2.days, 2.days, 2.days, 2.days, 3.days, 3.days, 3.days, 3.days, 12.days],
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[30.days, 60.days, 60.days, 60.days]
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]
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}
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it 'computes a time representative of the dossier instruction delay for each month except current month' do
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expect(procedure.usual_traitement_time_by_month_in_days['avril 2019']).to eq 60
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expect(procedure.usual_traitement_time_by_month_in_days['mai 2019']).to eq 4
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expect(procedure.usual_traitement_time_by_month_in_days['juin 2019']).to eq nil
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end
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end
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end
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private
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def create_dossier(construction_date:, instruction_date:, processed_date:)
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dossier = create(:dossier, :accepte, procedure: procedure, en_construction_at: construction_date, en_instruction_at: instruction_date, processed_at: processed_date)
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end
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end
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@ -980,60 +980,6 @@ describe Procedure do
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end
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end
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describe '#usual_traitement_time' do
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let(:procedure) { create(:procedure) }
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def create_dossier(construction_date:, instruction_date:, processed_date:)
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dossier = create(:dossier, :accepte, procedure: procedure, en_construction_at: construction_date, en_instruction_at: instruction_date, processed_at: processed_date)
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end
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before do
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Timecop.freeze(Time.utc(2019, 6, 1, 12, 0))
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delays.each do |delay|
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create_dossier(construction_date: 1.week.ago - delay, instruction_date: 1.week.ago - delay + 12.hours, processed_date: 1.week.ago)
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end
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end
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after { Timecop.return }
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context 'when there are several processed dossiers' do
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let(:delays) { [1.day, 2.days, 2.days, 2.days, 2.days, 3.days, 3.days, 3.days, 3.days, 12.days] }
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it 'returns a time representative of the dossier instruction delay' do
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expect(procedure.usual_traitement_time).to be_between(3.days, 4.days)
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end
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end
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context 'when there are very old dossiers' do
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let(:delays) { [2.days, 2.days] }
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let!(:old_dossier) { create_dossier(construction_date: 3.months.ago, instruction_date: 2.months.ago, processed_date: 2.months.ago) }
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it 'ignores dossiers older than 1 month' do
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expect(procedure.usual_traitement_time).to be_within(1.hour).of(2.days)
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end
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end
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context 'when there is a dossier with bad data' do
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let(:delays) { [2.days, 2.days] }
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let!(:bad_dossier) { create_dossier(construction_date: nil, instruction_date: nil, processed_date: 10.days.ago) }
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it 'ignores bad dossiers' do
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expect(procedure.usual_traitement_time).to be_within(1.hour).of(2.days)
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end
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end
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context 'when there is only one processed dossier' do
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let(:delays) { [1.day] }
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it { expect(procedure.usual_traitement_time).to be_within(1.hour).of(1.day) }
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end
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context 'where there is no processed dossier' do
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let(:delays) { [] }
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it { expect(procedure.usual_traitement_time).to be_nil }
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end
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end
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describe '.ensure_a_groupe_instructeur_exists' do
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let!(:procedure) { create(:procedure) }
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@ -1082,12 +1028,12 @@ describe Procedure do
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it 'estimates average dossier weight' do
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expect(procedure.reload.average_dossier_weight).to eq 5
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end
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end
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private
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private
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def create_dossier_with_pj_of_size(size, procedure)
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dossier = create(:dossier, :accepte, procedure: procedure)
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create(:champ_piece_justificative, size: size, dossier: dossier)
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end
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def create_dossier_with_pj_of_size(size, procedure)
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dossier = create(:dossier, :accepte, procedure: procedure)
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create(:champ_piece_justificative, size: size, dossier: dossier)
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end
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end
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@ -1,5 +1,5 @@
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describe 'users/dossiers/show/_status_overview.html.haml', type: :view do
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before { allow(dossier.procedure).to receive(:usual_traitement_time).and_return(1.day) }
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before { allow(dossier.procedure).to receive(:usual_traitement_time_for_recent_dossiers).and_return(1.day) }
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subject! { render 'users/dossiers/show/status_overview.html.haml', dossier: dossier }
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