63 lines
1.5 KiB
Ruby
63 lines
1.5 KiB
Ruby
# frozen_string_literal: true
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class HelpscoutCreateConversationJob < ApplicationJob
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queue_as :critical # user feedback is critical
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def max_attempts = 15 # ~10h
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class FileNotScannedYetError < StandardError
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end
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retry_on FileNotScannedYetError, wait: :exponentially_longer, attempts: 10
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attr_reader :contact_form
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attr_reader :api
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def perform(contact_form)
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@contact_form = contact_form
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if contact_form.piece_jointe.attached?
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raise FileNotScannedYetError if contact_form.piece_jointe.virus_scanner.pending?
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end
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@api = Helpscout::API.new
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create_conversation
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contact_form.delete
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rescue StandardError
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contact_form.delete if executions >= max_attempts
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raise
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end
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private
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def create_conversation
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response = api.create_conversation(
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contact_form.email.presence || contact_form.user.email,
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contact_form.subject,
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contact_form.text,
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safe_blob
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)
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if response.success?
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conversation_id = response.headers['Resource-ID']
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if contact_form.phone.present?
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api.add_phone_number(contact_form.email, contact_form.phone)
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end
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api.add_tags(conversation_id, contact_form.tags)
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else
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fail "Error while creating conversation: #{response.response_code} '#{response.body}'"
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end
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end
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def safe_blob
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return if !contact_form.piece_jointe.virus_scanner&.safe?
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return if contact_form.piece_jointe.byte_size.zero? # HS don't support empty attachment
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contact_form.piece_jointe
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end
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end
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