# Fetch and compute monthly reports about the users conversations on Helpscout class Helpscout::UserConversationsAdapter def initialize(from, to) @from = from @to = to end def can_fetch_reports? api_client.ready? end # Return an array of monthly reports def reports @reports ||= (@from..@to) .group_by { |date| [date.year, date.month] } .keys .map { |key| { year: key[0], month: key[1] } } .map { |interval| report(interval[:year], interval[:month]) } end private def report(year, month) report = fetch_productivity_report(year, month) { start_date: report.dig(:current, :startDate).to_datetime, end_date: report.dig(:current, :endDate).to_datetime, replies_sent: report.dig(:current, :repliesSent) } end def api_client @api_client ||= Helpscout::API.new end def fetch_productivity_report(year, month) if year == Time.zone.today.year && month == Time.zone.today.month raise ArgumentError, 'The report for the current month will change in the future, and cannot be cached.' end Rails.cache.fetch("helpscout-productivity-report-#{year}-#{month}") do api_client.productivity_report(year, month) end end end