# frozen_string_literal: true module Maintenance class HelpscoutDeleteOldCustomersTask < MaintenanceTasks::Task # Delete Helpscout customers not seen in the last 2 years # with any conversations, and any data related with GPDR compliance. # Respects the Helpscout API rate limit (200 calls per minute). MODIFIED_BEFORE = 2.years.freeze throttle_on(backoff: 1.minute) do limit = Rails.cache.read(Helpscout::API::RATELIMIT_KEY) limit.present? && limit.to_i <= 26 # check is made before each process but not before listing each page. External activity can affect the rate limit. end def count _customers, pagination = api.list_old_customers(modified_before) pagination[:totalElements] end # Because customers are deleted progressively, # ignore cursor and always pick the first page def enumerator_builder(cursor:) Enumerator.new do |yielder| loop do customers, pagination = api.list_old_customers(modified_before) customers.each do |customer| yielder.yield(customer[:id], nil) # don't care about cursor parameter end # "number" is the current page (always 1 in our case) # iterate until there are no remaining pages break if pagination[:totalPages] == 0 || pagination[:totalPages] == pagination[:number] end end end def process(customer_id) api.delete_customer(customer_id) rescue Helpscout::API::RateLimitError # despite throttle and counter, race conditions sometimes lead to rate limit hit sleep 1.minute retry end private def api @api ||= Helpscout::API.new end def modified_before MODIFIED_BEFORE.ago.utc.beginning_of_day end end end