diff --git a/Gemfile b/Gemfile
index b0b7133c9..a2dcf01fe 100644
--- a/Gemfile
+++ b/Gemfile
@@ -84,6 +84,8 @@ gem "premailer-rails"
 
 gem 'smart_listing'
 
+gem 'groupdate'
+
 gem 'bootstrap-wysihtml5-rails', '~> 0.3.3.8'
 
 gem 'spreadsheet_architect', '~> 1.4.8' # https://github.com/westonganger/spreadsheet_architect/issues/14
diff --git a/Gemfile.lock b/Gemfile.lock
index 47f448442..2d43f9b81 100644
--- a/Gemfile.lock
+++ b/Gemfile.lock
@@ -369,6 +369,8 @@ GEM
     formatador (0.2.5)
     globalid (0.4.1)
       activesupport (>= 4.2.0)
+    groupdate (4.0.1)
+      activesupport (>= 4.2)
     guard (2.14.2)
       formatador (>= 0.2.4)
       listen (>= 2.7, < 4.0)
@@ -834,6 +836,7 @@ DEPENDENCIES
   fog
   fog-openstack
   font-awesome-rails
+  groupdate
   guard
   guard-livereload
   guard-rspec
diff --git a/app/assets/stylesheets/new_design/landing.scss b/app/assets/stylesheets/new_design/landing.scss
index 6c5260c28..3b9f35a0d 100644
--- a/app/assets/stylesheets/new_design/landing.scss
+++ b/app/assets/stylesheets/new_design/landing.scss
@@ -325,7 +325,7 @@ $users-breakpoint: 950px;
 
 $cta-panel-button-border-size: 2px;
 
-.cta-panel-button-white {
+@mixin cta-panel-button {
   @include horizontal-padding(40px);
   @include vertical-padding(15px);
   display: block;
@@ -334,6 +334,10 @@ $cta-panel-button-border-size: 2px;
   text-align: center;
   cursor: pointer;
   margin-top: 20px;
+}
+
+.cta-panel-button-white {
+  @include cta-panel-button;
   border: $cta-panel-button-border-size solid #FFFFFF;
   color: #FFFFFF;
 
@@ -349,45 +353,24 @@ $cta-panel-button-border-size: 2px;
   }
 }
 
-.cta-panel-button {
-  @include horizontal-padding(40px);
-  @include vertical-padding(15px);
-  display: block;
-  border-radius: 100px;
-  font-size: 24px;
-  text-align: center;
-  cursor: pointer;
-  margin-top: 20px;
+.cta-panel-button-blue {
+  @include cta-panel-button;
+  border: $cta-panel-button-border-size solid $light-blue;
+  color: $light-blue;
 
-  &.black {
-    border: $cta-panel-button-border-size solid #000000;
-    color: #000000;
-
-    &:hover {
-      text-decoration: none;
-      background-color: #F8F8F8;
-    }
+  &:hover {
+    color: #FFFFFF;
+    background-color: $light-blue;
+    text-decoration: none;
 
     &:focus {
-      color: #F8F8F8;
-      text-decoration: none;
+      color: #FFFFFF;
     }
   }
 
-  &.white {
-    border: $cta-panel-button-border-size solid #FFFFFF;
-    color: #FFFFFF;
-
-    &:hover {
-      color: #FFFFFF;
-      text-decoration: none;
-      background-color: rgba(255, 255, 255, 0.2);
-    }
-
-    &:focus {
-      color: #FFFFFF;
-      text-decoration: none;
-    }
+  &:focus {
+    color: $light-blue;
+    text-decoration: none;
   }
 }
 
diff --git a/app/controllers/demandes_controller.rb b/app/controllers/demandes_controller.rb
index c381df1ae..ead68d3fc 100644
--- a/app/controllers/demandes_controller.rb
+++ b/app/controllers/demandes_controller.rb
@@ -18,7 +18,7 @@ class DemandesController < ApplicationController
       demande_params[:deadline]
     )
     flash.notice = 'Votre demande a bien été enregistrée, nous vous contacterons rapidement.'
-    redirect_to root_path
+    redirect_to administration_path
   end
 
   private
diff --git a/app/controllers/new_user/feedbacks_controller.rb b/app/controllers/new_user/feedbacks_controller.rb
index 9e7ca19f5..d7db41189 100644
--- a/app/controllers/new_user/feedbacks_controller.rb
+++ b/app/controllers/new_user/feedbacks_controller.rb
@@ -1,6 +1,6 @@
 class NewUser::FeedbacksController < ApplicationController
   def create
-    current_user.feedbacks.create!(mark: params[:mark])
-    flash.notice = "Merci de votre retour"
+    current_user.feedbacks.create!(rating: params[:rating])
+    flash.notice = "Merci de votre retour, si vous souhaitez nous en dire plus, n'hésitez pas à <a href='mailto:#{CONTACT_EMAIL}' target='_blank'>nous contacter par email</a>."
   end
 end
diff --git a/app/controllers/stats_controller.rb b/app/controllers/stats_controller.rb
index 62094ec17..7b5605e0e 100644
--- a/app/controllers/stats_controller.rb
+++ b/app/controllers/stats_controller.rb
@@ -1,6 +1,8 @@
 class StatsController < ApplicationController
   layout "new_application"
 
+  before_action :authenticate_administration!, only: [:download]
+
   MEAN_NUMBER_OF_CHAMPS_IN_A_FORM = 24.0
 
   def index
@@ -10,6 +12,9 @@ class StatsController < ApplicationController
     @procedures_count = procedures.count
     @dossiers_count = dossiers.count
 
+    @satisfaction_usagers = satisfaction_usagers
+    @dossiers_states = dossiers_states
+
     @procedures_cumulative = cumulative_hash(procedures, :published_at)
     @procedures_in_the_last_4_months = last_four_months_hash(procedures, :published_at)
 
@@ -36,8 +41,83 @@ class StatsController < ApplicationController
     @cloned_from_library_procedures_ratio = cloned_from_library_procedures_ratio
   end
 
+  def download
+    headers = [
+      'ID du dossier',
+      'ID de la procédure',
+      'Nom de la procédure',
+      'ID utilisateur',
+      'Etat du fichier',
+      'Durée en brouillon',
+      'Durée en construction',
+      'Durée en instruction'
+    ]
+
+    data = Dossier
+      .includes(:procedure, :user)
+      .in_batches
+      .flat_map do |dossiers|
+
+      dossiers
+        .pluck(
+          "dossiers.id",
+          "procedures.id",
+          "procedures.libelle",
+          "users.id",
+          "dossiers.state",
+          "dossiers.en_construction_at - dossiers.created_at",
+          "dossiers.en_instruction_at - dossiers.en_construction_at",
+          "dossiers.processed_at - dossiers.en_instruction_at"
+        )
+    end
+
+    respond_to do |format|
+      format.csv { send_data(SpreadsheetArchitect.to_xlsx(headers: headers, data: data), filename: "statistiques.csv") }
+    end
+  end
+
   private
 
+  def dossiers_states
+    {
+      'Brouilllon'      => Dossier.state_brouillon.count,
+      'En construction' => Dossier.state_en_construction.count,
+      'En instruction'  => Dossier.state_en_instruction.count,
+      'Terminé'         => Dossier.state_termine.count
+    }
+  end
+
+  def satisfaction_usagers
+    legend = {
+      Feedback.ratings.fetch(:unhappy)  => "Mécontents",
+      Feedback.ratings.fetch(:neutral)  => "Neutres",
+      Feedback.ratings.fetch(:happy)    => "Satisfaits"
+    }
+
+    totals = Feedback.where(created_at: 5.weeks.ago..Time.now).group_by_week(:created_at).count
+
+    Feedback::rating.values.map do |rating|
+      data = Feedback
+        .where(created_at: 5.weeks.ago..Time.now, rating: rating)
+        .group_by_week(:created_at)
+        .count
+        .map do |week, count|
+          total = totals[week]
+
+          if total > 0
+            [week, (count.to_f / total).round(2)]
+          else
+            0
+          end
+        end.to_h
+
+      {
+        name: legend[rating],
+        data: data
+      }
+    end
+  end
+
   def cloned_from_library_procedures_ratio
     [3.weeks.ago, 2.weeks.ago, 1.week.ago].map do |date|
       min_date = date.beginning_of_week
diff --git a/app/models/feedback.rb b/app/models/feedback.rb
index 63affddde..d697541d9 100644
--- a/app/models/feedback.rb
+++ b/app/models/feedback.rb
@@ -1,3 +1,9 @@
 class Feedback < ApplicationRecord
   belongs_to :user
+
+  enum rating: {
+    happy:    'happy',
+    neutral:  'neutral',
+    unhappy:  'unhappy'
+  }
 end
diff --git a/app/views/new_user/dossiers/index.html.haml b/app/views/new_user/dossiers/index.html.haml
index ce0f01392..aecf834f0 100644
--- a/app/views/new_user/dossiers/index.html.haml
+++ b/app/views/new_user/dossiers/index.html.haml
@@ -54,15 +54,15 @@
                   = dossier.updated_at.localtime.strftime("%d/%m/%Y")
     = paginate(@dossiers)
 
-    - if current_user.feedbacks.empty?
+    - if current_user.feedbacks.empty? || current_user.feedbacks.last.created_at < 1.month.ago
       #user-satisfaction
-        %h3 Que pensez-vous de ce service ?
+        %h3 Que pensez-vous de la facilité d'utilisation de ce service ?
         .icons
-          = link_to feedback_path(mark: 0), data: { remote: true, method: :post } do
+          = link_to feedback_path(rating: Feedback.ratings.fetch(:unhappy)), data: { remote: true, method: :post } do
             %span.icon.frown
-          = link_to feedback_path(mark: 1), data: { remote: true, method: :post } do
+          = link_to feedback_path(rating: Feedback.ratings.fetch(:neutral)), data: { remote: true, method: :post } do
             %span.icon.meh
-          = link_to feedback_path(mark: 2), data: { remote: true, method: :post } do
+          = link_to feedback_path(rating: Feedback.ratings.fetch(:happy)), data: { remote: true, method: :post } do
             %span.icon.smile
 
   - else
diff --git a/app/views/new_user/feedbacks/create.js.erb b/app/views/new_user/feedbacks/create.js.erb
index de4c271b3..c2b5f9c9f 100644
--- a/app/views/new_user/feedbacks/create.js.erb
+++ b/app/views/new_user/feedbacks/create.js.erb
@@ -1,2 +1,3 @@
+window.scroll({ top: 0, left: 0, behavior: 'smooth' });
 <%= remove_element('#user-satisfaction') %>
 <%= render_flash %>
diff --git a/app/views/notification_mailer/refused_mail.html.haml b/app/views/notification_mailer/refused_mail.html.haml
index 79f5991c6..e7503723e 100644
--- a/app/views/notification_mailer/refused_mail.html.haml
+++ b/app/views/notification_mailer/refused_mail.html.haml
@@ -5,7 +5,7 @@
   Votre dossier nº --numéro du dossier-- a été refusé le --date de décision--.
 
 %p
-  Le motif de refus est le suivant : --motivation--
+  Le motif de refus est le suivant : --motivation--.
 
 %p
   Pour en savoir plus sur le motif du refus, vous pouvez consulter votre dossier et les éventuels messages de l'administration à cette adresse : --lien dossier--
diff --git a/app/views/notification_mailer/without_continuation_mail.html.haml b/app/views/notification_mailer/without_continuation_mail.html.haml
index c0721aee1..4240a4e2a 100644
--- a/app/views/notification_mailer/without_continuation_mail.html.haml
+++ b/app/views/notification_mailer/without_continuation_mail.html.haml
@@ -5,7 +5,7 @@
   Votre dossier nº --numéro du dossier-- a été classé sans suite le --date de décision--.
 
 %p
-  Le motif est le suivant : --motivation--
+  Le motif est le suivant : --motivation--.
 
 %p
   Pour en savoir plus sur les raisons de ce classement sans suite, vous pouvez consulter votre dossier et les éventuels messages de l'administration à cette adresse : --lien dossier--
diff --git a/app/views/root/administration.html.haml b/app/views/root/administration.html.haml
index 5e8a3b29b..5820a7458 100644
--- a/app/views/root/administration.html.haml
+++ b/app/views/root/administration.html.haml
@@ -26,9 +26,7 @@
           = link_to "Demander un compte administrateur",
             new_demande_path,
             class: "role-panel-button-primary",
-            target: "_blank",
-            rel: "noopener noreferrer",
-            onclick: "javascript: ga('send', 'pageview', '/demander-une-demo')"
+            rel: "noopener noreferrer"
 
           = link_to "Voir la documentation",
             DOC_URL,
@@ -189,3 +187,14 @@
             class: "cta-panel-button-white",
             target: "_blank",
             rel: "noopener noreferrer"
+
+  .landing-panel
+    .container
+      .cta-panel-wrapper
+        %div
+          %h1.cta-panel-title Vous êtes prêt pour dématérialiser ?
+          %p.cta-panel-explanation Réduisez vos temps d'instruction de 50 %
+        %div
+          = link_to "Demander un compte administrateur",
+            new_demande_path,
+            class: "cta-panel-button-blue"
diff --git a/app/views/root/landing.html.haml b/app/views/root/landing.html.haml
index 43fbfe30a..f0d36673c 100644
--- a/app/views/root/landing.html.haml
+++ b/app/views/root/landing.html.haml
@@ -72,7 +72,7 @@
         %div
           = link_to "Contactez-nous",
             "mailto:#{CONTACT_EMAIL}?subject=Question%20à%20propos%20de%20demarches-simplifiees.fr",
-            class: "cta-panel-button white",
+            class: "cta-panel-button-white",
             target: "_blank",
             rel: "noopener noreferrer"
 
@@ -85,4 +85,4 @@
         %div
           = link_to "Découvrez notre outil",
             administration_path,
-            class: "cta-panel-button black"
+            class: "cta-panel-button-blue"
diff --git a/app/views/stats/index.html.haml b/app/views/stats/index.html.haml
index 8267176d3..666c3033c 100644
--- a/app/views/stats/index.html.haml
+++ b/app/views/stats/index.html.haml
@@ -15,6 +15,24 @@
       %span.big-number-card-number
         = number_with_delimiter(@dossiers_count)
 
+    .stat-card.stat-card-half.pull-left
+      %span.stat-card-title
+        Satisfaction usager
+
+      .chart-container
+        .chart
+          = line_chart @satisfaction_usagers,
+            colors: ["#F28900", "rgba(161, 0, 5, 0.9)", "#15AD70"]
+
+    .stat-card.stat-card-half.pull-left
+      %span.stat-card-title
+        Répartition des dossiers
+
+      .chart-container
+        .chart
+          = pie_chart @dossiers_states,
+            colors: ["rgba(222, 238, 265, 1)", "rgba(191, 220, 249, 1)", "rgba(113, 176, 239, 1)", "rgba(61, 149, 236, 1)"]
+
     .stat-card.stat-card-half.pull-left
       %ul.segmented-control.pull-right
         %li.segmented-control-item.segmented-control-item-active{ :onclick => "DS.toggleChart(event, '.monthly-procedures-chart');" }
@@ -112,3 +130,7 @@
         = column_chart @cloned_from_library_procedures_ratio, ytitle: 'procédures clonées / total procédure', xtitle: 'semaines'
 
       .clearfix
+
+    %h2.new-h2 Téléchargement
+
+    = link_to "Télécharger les statistiques (CSV)", stats_download_path(format: :csv), class: 'button secondary'
diff --git a/config/initializers/lograge.rb b/config/initializers/lograge.rb
index 8fec7ceea..cee0b7bd8 100644
--- a/config/initializers/lograge.rb
+++ b/config/initializers/lograge.rb
@@ -33,6 +33,6 @@ Rails.application.configure do
   config.lograge.logger = ActiveSupport::Logger.new Rails.root.join('log', "logstash_#{Rails.env}.log")
 
   if config.lograge.enabled
-    ActiveJobLogSubscriber.attach_to :active_job
+    ActiveJobLogSubscriber.attach_to(:active_job)
   end
 end
diff --git a/config/routes.rb b/config/routes.rb
index 3d58ea508..b159b8e38 100644
--- a/config/routes.rb
+++ b/config/routes.rb
@@ -99,7 +99,8 @@ Rails.application.routes.draw do
   get 'users' => 'users#index'
   get 'admin' => 'admin#index'
 
-  resources :stats, only: [:index]
+  get '/stats' => 'stats#index'
+  get '/stats/download' => 'stats#download'
   resources :accessibilite, only: [:index]
   resources :demandes, only: [:new, :create]
 
diff --git a/db/migrate/20180827102828_add_rating_to_feedbacks.rb b/db/migrate/20180827102828_add_rating_to_feedbacks.rb
new file mode 100644
index 000000000..cc3c0c97d
--- /dev/null
+++ b/db/migrate/20180827102828_add_rating_to_feedbacks.rb
@@ -0,0 +1,5 @@
+class AddRatingToFeedbacks < ActiveRecord::Migration[5.2]
+  def change
+    add_column :feedbacks, :rating, :string
+  end
+end
diff --git a/db/schema.rb b/db/schema.rb
index 492fe9f51..f3ed94862 100644
--- a/db/schema.rb
+++ b/db/schema.rb
@@ -10,7 +10,7 @@
 #
 # It's strongly recommended that you check this file into your version control system.
 
-ActiveRecord::Schema.define(version: 2018_08_22_162952) do
+ActiveRecord::Schema.define(version: 2018_08_27_102828) do
 
   # These are extensions that must be enabled in order to support this database
   enable_extension "plpgsql"
@@ -323,6 +323,7 @@ ActiveRecord::Schema.define(version: 2018_08_22_162952) do
     t.integer "mark"
     t.datetime "created_at", null: false
     t.datetime "updated_at", null: false
+    t.string "rating"
     t.index ["user_id"], name: "index_feedbacks_on_user_id"
   end
 
diff --git a/lib/tasks/2018_08_27_migrate_feedbacks.rake b/lib/tasks/2018_08_27_migrate_feedbacks.rake
new file mode 100644
index 000000000..f57a3bd3a
--- /dev/null
+++ b/lib/tasks/2018_08_27_migrate_feedbacks.rake
@@ -0,0 +1,19 @@
+require Rails.root.join("lib", "tasks", "task_helper")
+
+namespace :'2018_08_27_migrate_feedbacks' do
+  task run: :environment do
+    MAPPING = {
+      0 => Feedback.ratings.fetch(:unhappy),
+      1 => Feedback.ratings.fetch(:neutral),
+      2 => Feedback.ratings.fetch(:happy)
+    }
+
+    MAPPING.keys.each do |mark|
+      rating = MAPPING[mark]
+
+      Feedback
+        .where(mark: mark)
+        .update_all(rating: rating)
+    end
+  end
+end
diff --git a/spec/factories/feedback.rb b/spec/factories/feedback.rb
index 231989f34..d332d2eae 100644
--- a/spec/factories/feedback.rb
+++ b/spec/factories/feedback.rb
@@ -1,5 +1,5 @@
 FactoryBot.define do
   factory :feedback do
-    mark 3
+    rating Feedback.ratings.fetch(:happy)
   end
 end
diff --git a/spec/views/new_user/dossiers/index.html.haml_spec.rb b/spec/views/new_user/dossiers/index.html.haml_spec.rb
index 9ee653464..3ba7f6882 100644
--- a/spec/views/new_user/dossiers/index.html.haml_spec.rb
+++ b/spec/views/new_user/dossiers/index.html.haml_spec.rb
@@ -74,7 +74,7 @@ describe 'new_user/dossiers/index.html.haml', type: :view do
 
   context "quand le user n'a aucun feedback" do
     it "affiche le formulaire de satisfaction" do
-      expect(rendered).to have_selector('#user-satisfaction', text: 'Que pensez-vous de ce service ?')
+      expect(rendered).to have_selector('#user-satisfaction', text: 'Que pensez-vous de la facilité d\'utilisation de ce service ?')
     end
   end