diff --git a/app/models/dossier.rb b/app/models/dossier.rb
index 6c925cf1b..301c04fa0 100644
--- a/app/models/dossier.rb
+++ b/app/models/dossier.rb
@@ -132,47 +132,21 @@ class Dossier < ApplicationRecord
     procedure.cerfa_flag? && cerfa.size != 0
   end
 
-  def convert_specific_hash_values_to_string(hash_to_convert)
-    hash_to_convert.transform_values do |value|
-      serialize_value_for_export(value)
-    end
-  end
-
-  def full_data_strings_array
-    to_sorted_values.map do |value|
-      serialize_value_for_export(value)
-    end
-  end
-
-  def export_entreprise_data
-    if entreprise.present?
-      etablissement_attr = EtablissementCsvSerializer.new(self.etablissement).attributes.transform_keys { |k| "etablissement.#{k}".parameterize.underscore.to_sym }
-      entreprise_attr = EntrepriseSerializer.new(self.entreprise).attributes.transform_keys { |k| "entreprise.#{k}".parameterize.underscore.to_sym }
-    else
-      etablissement_attr = EtablissementSerializer.new(Etablissement.new).attributes.transform_keys { |k| "etablissement.#{k}".parameterize.underscore.to_sym }
-      entreprise_attr = EntrepriseSerializer.new(Entreprise.new).attributes.transform_keys { |k| "entreprise.#{k}".parameterize.underscore.to_sym }
-    end
-    convert_specific_hash_values_to_string(etablissement_attr.merge(entreprise_attr))
-  end
-
-  def to_sorted_values
-    serialized_dossier = DossierTableExportSerializer.new(self)
-    values = serialized_dossier.attributes.values
-    values += self.ordered_champs.map(&:for_export)
-    values += self.ordered_champs_private.map(&:for_export)
-    values += self.export_entreprise_data.values
-    values
-  end
-
   def export_headers
     serialized_dossier = DossierTableExportSerializer.new(self)
     headers = serialized_dossier.attributes.keys
-    headers += self.procedure.types_de_champ.order(:order_place).map { |types_de_champ| types_de_champ.libelle.parameterize.underscore.to_sym }
-    headers += self.procedure.types_de_champ_private.order(:order_place).map { |types_de_champ| types_de_champ.libelle.parameterize.underscore.to_sym }
-    headers += self.export_entreprise_data.keys
+    headers += procedure.types_de_champ.order(:order_place).map { |types_de_champ| types_de_champ.libelle.parameterize.underscore.to_sym }
+    headers += procedure.types_de_champ_private.order(:order_place).map { |types_de_champ| types_de_champ.libelle.parameterize.underscore.to_sym }
+    headers += export_etablissement_data.keys
     headers
   end
 
+  def export_values
+    sorted_values.map do |value|
+      serialize_value_for_export(value)
+    end
+  end
+
   def followers_gestionnaires
     follows.includes(:gestionnaire).map(&:gestionnaire)
   end
@@ -316,6 +290,32 @@ class Dossier < ApplicationRecord
     value.nil? || value.kind_of?(Time) ? value : value.to_s
   end
 
+  def convert_specific_hash_values_to_string(hash_to_convert)
+    hash_to_convert.transform_values do |value|
+      serialize_value_for_export(value)
+    end
+  end
+
+  def export_etablissement_data
+    if etablissement.present?
+      etablissement_attr = EtablissementCsvSerializer.new(self.etablissement).attributes.transform_keys { |k| "etablissement.#{k}".parameterize.underscore.to_sym }
+      entreprise_attr = EntrepriseSerializer.new(self.entreprise).attributes.transform_keys { |k| "entreprise.#{k}".parameterize.underscore.to_sym }
+    else
+      etablissement_attr = EtablissementSerializer.new(Etablissement.new).attributes.transform_keys { |k| "etablissement.#{k}".parameterize.underscore.to_sym }
+      entreprise_attr = EntrepriseSerializer.new(Entreprise.new).attributes.transform_keys { |k| "entreprise.#{k}".parameterize.underscore.to_sym }
+    end
+    convert_specific_hash_values_to_string(etablissement_attr.merge(entreprise_attr))
+  end
+
+  def sorted_values
+    serialized_dossier = DossierTableExportSerializer.new(self)
+    values = serialized_dossier.attributes.values
+    values += ordered_champs.map(&:for_export)
+    values += ordered_champs_private.map(&:for_export)
+    values += export_etablissement_data.values
+    values
+  end
+
   def send_dossier_received
     if saved_change_to_state? && en_instruction?
       NotificationMailer.send_dossier_received(id).deliver_later
diff --git a/app/models/procedure.rb b/app/models/procedure.rb
index e1a67e0fb..b9ee0dfa4 100644
--- a/app/models/procedure.rb
+++ b/app/models/procedure.rb
@@ -189,8 +189,8 @@ class Procedure < ApplicationRecord
   def generate_export
     exportable_dossiers = dossiers.downloadable_sorted
 
-    headers = exportable_dossiers.any? ? exportable_dossiers.first.export_headers : []
-    data = exportable_dossiers.any? ? exportable_dossiers.map { |d| d.full_data_strings_array } : [[]]
+    headers = exportable_dossiers&.first&.export_headers || []
+    data = exportable_dossiers.any? ? exportable_dossiers.map(&:export_values) : [[]]
 
     {
       headers: headers,
diff --git a/app/views/root/landing.html.haml b/app/views/root/landing.html.haml
index b13093580..f208b0a79 100644
--- a/app/views/root/landing.html.haml
+++ b/app/views/root/landing.html.haml
@@ -37,6 +37,26 @@
             à l'ensemble des services de l'État plateforme
 
   .landing-panel
+    .container
+      .role-panel-wrapper
+        .role-panel-30.role-usagers-image
+          %img.role-image{ :src => image_url("landing/roles/usagers.svg"), alt: "" }
+
+        .role-panel-70
+          %h1.role-panel-title Usagers
+          %p.role-panel-explanation Déposez des demandes en toute simplicité et retrouvez vos dossiers en ligne
+
+          = link_to "Se connecter",
+            new_user_session_path,
+            class: "role-panel-button-primary"
+
+          = link_to "Voir les démarches disponibles",
+            "https://demarches-simplifiees.gitbook.io/demarches-simplifiees/listes-des-demarches",
+            target: "_blank",
+            rel: "noopener noreferrer",
+            class: "role-panel-button-secondary"
+
+  .landing-panel.admins-panel
     .container
       .role-panel-wrapper.role-administrations-panel
         .role-panel-30.role-administrations-image
@@ -59,20 +79,6 @@
             rel: "noopener noreferrer",
             class: "role-panel-button-secondary"
 
-  .landing-panel.admins-panel
-    .container
-      .role-panel-wrapper
-        .role-panel-30.role-usagers-image
-          %img.role-image{ :src => image_url("landing/roles/usagers.svg"), alt: "" }
-
-        .role-panel-70
-          %h1.role-panel-title Usagers
-          %p.role-panel-explanation Déposez des demandes en toute simplicité et retrouvez vos dossiers en ligne
-
-          = link_to "Se connecter",
-            new_user_session_path,
-            class: "role-panel-button-primary"
-
   .landing-panel
     .container
       %h2.landing-panel-title Ce que les utilisateurs pensent du service
diff --git a/spec/models/dossier_spec.rb b/spec/models/dossier_spec.rb
index 27b2cede1..c6471c5e8 100644
--- a/spec/models/dossier_spec.rb
+++ b/spec/models/dossier_spec.rb
@@ -158,7 +158,7 @@ describe Dossier do
     let(:dossier) { create(:dossier, :with_entreprise, user: user, procedure: procedure) }
     let(:dossier_serialized_attributes) { DossierSerializer.new(dossier).attributes }
 
-    subject { dossier.convert_specific_hash_values_to_string(dossier_serialized_attributes) }
+    subject { dossier.send(:convert_specific_hash_values_to_string, dossier_serialized_attributes) }
 
     it { expect(dossier_serialized_attributes[:id]).to be_an(Integer) }
     it { expect(dossier_serialized_attributes[:created_at]).to be_a(Time) }
@@ -173,11 +173,11 @@ describe Dossier do
     it { expect(subject[:state]).to be_a(String) }
   end
 
-  describe '#export_entreprise_data' do
+  describe '#export_etablissement_data' do
     let(:procedure) { create(:procedure) }
     let(:dossier) { create(:dossier, :with_entreprise, user: user, procedure: procedure) }
 
-    subject { dossier.export_entreprise_data }
+    subject { dossier.send(:export_etablissement_data) }
 
     it { expect(subject[:etablissement_siret]).to eq('44011762001530') }
     it { expect(subject[:etablissement_siege_social]).to eq('true') }
@@ -228,12 +228,12 @@ describe Dossier do
         expect(subject.count).to eq(DossierTableExportSerializer.new(dossier).attributes.count +
           dossier.procedure.types_de_champ.count +
           dossier.procedure.types_de_champ_private.count +
-          dossier.export_entreprise_data.count)
+          dossier.send(:export_etablissement_data).count)
       end
     end
 
-    describe '#to_sorted_values' do
-      subject { dossier.to_sorted_values }
+    describe '#sorted_values' do
+      subject { dossier.send(:sorted_values) }
 
       it { expect(subject[0]).to be_a_kind_of(Integer) }
       it { expect(subject[1]).to be_a_kind_of(Time) }
@@ -255,13 +255,13 @@ describe Dossier do
         expect(subject.count).to eq(DossierTableExportSerializer.new(dossier).attributes.count +
           dossier.procedure.types_de_champ.count +
           dossier.procedure.types_de_champ_private.count +
-          dossier.export_entreprise_data.count)
+          dossier.send(:export_etablissement_data).count)
       end
 
       context 'dossier for individual' do
         let(:dossier_with_individual) { create(:dossier, :for_individual, user: user, procedure: procedure) }
 
-        subject { dossier_with_individual.to_sorted_values }
+        subject { dossier_with_individual.send(:sorted_values) }
 
         it { expect(subject[11]).to eq(dossier_with_individual.individual.gender) }
         it { expect(subject[12]).to eq(dossier_with_individual.individual.prenom) }
@@ -319,7 +319,7 @@ describe Dossier do
 
       subject { dossier }
 
-      it { expect(dossier.full_data_strings_array).to eq(expected_string) }
+      it { expect(dossier.export_values).to eq(expected_string) }
     end
   end