diff --git a/app/assets/stylesheets/buttons.scss b/app/assets/stylesheets/buttons.scss
index a7f680601..57a09165b 100644
--- a/app/assets/stylesheets/buttons.scss
+++ b/app/assets/stylesheets/buttons.scss
@@ -218,6 +218,8 @@
 ul.dropdown-items {
   padding-inline-start: 0;
   list-style: none;
+  margin-top: 0;
+  margin-bottom: 0;
 }
 
 .dropdown-items {
diff --git a/app/components/dossiers/batch_alert_component/batch_alert_component.en.yml b/app/components/dossiers/batch_alert_component/batch_alert_component.en.yml
index 4895eaa8c..764c2f611 100644
--- a/app/components/dossiers/batch_alert_component/batch_alert_component.en.yml
+++ b/app/components/dossiers/batch_alert_component/batch_alert_component.en.yml
@@ -2,56 +2,74 @@ en:
   archiver:
     finish:
       text_success:
-        one: 1/1 file has been archived
+        one: "%{success_count}/1 file has been archived"
         other: "%{success_count}/%{count} files have been archived"
     in_progress:
       text_success:
-        one: 1/1 is being archived
+        one: "1 is being archived"
         other: "%{success_count}/%{count} files have been archived"
   passer_en_instruction:
     finish:
       text_success:
-        one: 1/1 file has been changed to instructing
+        one: "%{success_count}/1 file has been changed to instructing"
         other: "%{success_count}/%{count} files have been changed to instructing"
     in_progress:
       text_success:
-        one: 1/1 is being changed to instructing
+        one: "1 is being changed to instructing"
         other: "%{success_count}/%{count} files have been changed to instructing"
   accepter:
     finish:
       text_success:
-        one: 1/1 file has been accepted
+        one: "%{success_count}/1 file has been accepted"
         other: "%{success_count}/%{count} files have been accepted"
     in_progress:
       text_success:
-        one: 1/1 is being accepted
+        one: "1 is being accepted"
         other: "%{success_count}/%{count} files have been accepted"
+  refuser:
+    finish:
+      text_success:
+        one: "%{success_count}/1 file has been refused"
+        other: "%{success_count}/%{count} files have been refused"
+    in_progress:
+      text_success:
+        one: "1 is being refused"
+        other: "%{success_count}/%{count} files have been refused"
+  classer_sans_suite:
+    finish:
+      text_success:
+        one: "%{success_count}/1 file has been closed without continuation"
+        other: "%{success_count}/%{count} files have been closed without continuation"
+    in_progress:
+      text_success:
+        one: "1 is being closed without continuation"
+        other: "%{success_count}/%{count} files have been closed without continuation"
   follow:
     finish:
       text_success:
-        one: 1/1 file has been followed
+        one: "%{success_count}/1 file has been followed"
         other: "%{success_count}/%{count} files have been followed"
     in_progress:
       text_success:
-        one: 1/1 is being followed
+        one: "1 is being followed"
         other: "%{success_count}/%{count} files have been followed"
   unfollow:
     finish:
       text_success:
-        one: 1/1 file has been unfollowed
+        one: "%{success_count}/1 file has been unfollowed"
         other: "%{success_count}/%{count} files have been unfollowed"
     in_progress:
       text_success:
-        one: 1/1 is being unfollowed
+        one: "1 is being unfollowed"
         other: "%{success_count}/%{count} files have been unfollowed"
   repasser_en_construction:
     finish:
       text_success:
-        one: 1/1 file has been changed to in progress
+        one: "%{success_count}/1 file has been changed to in progress"
         other: "%{success_count}/%{count} files have been changed to in progress"
     in_progress:
       text_success:
-        one: 1/1 is being changed to in progress
+        one: "1 is being changed to in progress"
         other: "%{success_count}/%{count} files have been changed to in progress"
   title:
     finish: The bulk action is finished
diff --git a/app/components/dossiers/batch_alert_component/batch_alert_component.fr.yml b/app/components/dossiers/batch_alert_component/batch_alert_component.fr.yml
index 88bab8187..ed386a227 100644
--- a/app/components/dossiers/batch_alert_component/batch_alert_component.fr.yml
+++ b/app/components/dossiers/batch_alert_component/batch_alert_component.fr.yml
@@ -2,56 +2,74 @@ fr:
   archiver:
     finish:
       text_success:
-        one: 1 dossier a été archivé
+        one: "%{success_count}/1 dossier a été archivé"
         other: "%{success_count}/%{count} dossiers ont été archivés"
     in_progress:
       text_success:
-        one: 1 dossier sera archivé
+        one: "1 dossier est en cours d'archivage"
         other: "%{success_count}/%{count} dossiers ont été archivés"
   passer_en_instruction:
     finish:
       text_success:
-        one: 1 dossier a été passé en instruction
+        one: "%{success_count}/1 dossier a été passé en instruction"
         other: "%{success_count}/%{count} dossiers ont été passés en instruction"
     in_progress:
       text_success:
-        one: 1 dossier sera passé en instruction
+        one: "1 dossier est en cours d'instruction"
         other: "%{success_count}/%{count} dossiers ont été passés en instruction"
   accepter:
     finish:
       text_success:
-        one: 1 dossier a été accepté
+        one: "%{success_count}/1 dossier a été accepté"
         other: "%{success_count}/%{count} dossiers ont été acceptés"
     in_progress:
       text_success:
-        one: 1 dossier sera accepté
+        one: "1 dossier est en cours d'acceptation"
         other: "%{success_count}/%{count} dossiers ont été acceptés"
+  refuser:
+    finish:
+      text_success:
+        one: "%{success_count}/1 dossier a été refusé"
+        other: "%{success_count}/%{count} dossiers ont été refusés"
+    in_progress:
+      text_success:
+        one: "1 dossier est en cours de refus"
+        other: "%{success_count}/%{count} dossiers ont été refusés"
+  classer_sans_suite:
+    finish:
+      text_success:
+        one: "%{success_count}/1 dossier a été classé sans suite"
+        other: "%{success_count}/%{count} dossiers ont été classés sans suite"
+    in_progress:
+      text_success:
+        one: "1 dossier est en cours de classement sans suite"
+        other: "%{success_count}/%{count} dossiers ont été classés sans suite"
   follow:
     finish:
       text_success:
-        one: 1 dossier a été suivi
+        one: "%{success_count}/1 dossier a été suivi"
         other: "%{success_count}/%{count} dossiers ont été suivis"
     in_progress:
       text_success:
-        one: 1 dossier sera suivi
+        one: "1 dossier est en cours d'être suivi"
         other: "%{success_count}/%{count} dossiers ont été suivis"
   unfollow:
     finish:
       text_success:
-        one: 1 dossier n'est plus suivi
+        one: "%{success_count}/1 dossier n'est plus suivi"
         other: "%{success_count}/%{count} dossiers ne sont plus suivis"
     in_progress:
       text_success:
-        one: 1 dossier ne sera plus suivi
+        one: "1 dossier est en cours de ne plus être suivi"
         other: "%{success_count}/%{count} dossiers ne sont plus suivis"
   repasser_en_construction:
     finish:
       text_success:
-        one: 1 dossier a été repassé en construction
+        one: "%{success_count}/1 dossier a été repassé en construction"
         other: "%{success_count}/%{count} dossiers ont été repassés en construction"
     in_progress:
       text_success:
-        one: 1 dossier sera repassé en construction
+        one: "1 dossier est en cours d'être repassé en construction"
         other: "%{success_count}/%{count} dossiers ont été repassés en construction"
   title:
     finish: L’action de masse est terminée
diff --git a/app/components/dossiers/batch_operation_component.rb b/app/components/dossiers/batch_operation_component.rb
index baa8b3499..3164f91f7 100644
--- a/app/components/dossiers/batch_operation_component.rb
+++ b/app/components/dossiers/batch_operation_component.rb
@@ -15,7 +15,7 @@ class Dossiers::BatchOperationComponent < ApplicationComponent
     when Dossier.states.fetch(:en_construction)
       [BatchOperation.operations.fetch(:passer_en_instruction)]
     when Dossier.states.fetch(:en_instruction)
-      [BatchOperation.operations.fetch(:accepter), BatchOperation.operations.fetch(:repasser_en_construction)]
+      [BatchOperation.operations.fetch(:accepter), BatchOperation.operations.fetch(:refuser), BatchOperation.operations.fetch(:classer_sans_suite), BatchOperation.operations.fetch(:repasser_en_construction)]
     when Dossier.states.fetch(:accepte), Dossier.states.fetch(:refuse), Dossier.states.fetch(:sans_suite)
       [BatchOperation.operations.fetch(:archiver)]
     else
@@ -58,10 +58,33 @@ class Dossiers::BatchOperationComponent < ApplicationComponent
             },
 
             {
-              label: t(".operations.accepter"),
-              operation: BatchOperation.operations.fetch(:accepter)
-            },
+              instruction:
+                            [
+                              {
+                                label: t(".operations.accepter"),
+                                operation_description: t(".operations.accepter_description"),
+                                operation: BatchOperation.operations.fetch(:accepter),
+                                operation_class_name: 'accept',
+                                placeholder: t(".placeholders.accepter")
+                              },
 
+                              {
+                                label: t(".operations.refuser"),
+                                operation_description: t(".operations.refuser_description"),
+                                operation: BatchOperation.operations.fetch(:refuser),
+                                operation_class_name: 'refuse',
+                                placeholder: t(".placeholders.refuser")
+                              },
+
+                              {
+                                label: t(".operations.classer_sans_suite"),
+                                operation_description: t(".operations.classer_sans_suite_description"),
+                                operation: BatchOperation.operations.fetch(:classer_sans_suite),
+                                operation_class_name: 'without-continuation',
+                                placeholder: t(".placeholders.classer_sans_suite")
+                              }
+                            ]
+            },
             {
               label: t(".operations.unfollow"),
               operation: BatchOperation.operations.fetch(:unfollow)
diff --git a/app/components/dossiers/batch_operation_component/batch_operation_component.en.yml b/app/components/dossiers/batch_operation_component/batch_operation_component.en.yml
index ba3dd26a5..fb10bc430 100644
--- a/app/components/dossiers/batch_operation_component/batch_operation_component.en.yml
+++ b/app/components/dossiers/batch_operation_component/batch_operation_component.en.yml
@@ -2,7 +2,19 @@ fr:
   operations:
     archiver: 'Archive selected files'
     passer_en_instruction: 'Change selected files to instructing'
+    instruction: Instructing files
     accepter: 'Accept seleted files'
+    accepter_description: Users will be notified that their file has been accepted
+    refuser: 'Refuse seleted files'
+    refuser_description: Users will be notified that their file has been refused
+    without_continuation: 'Close without continuation seleted files'
+    without_continuation_description: Users will be notified that their file has been closed without continuation
     follow: 'Follow seleted files'
     unfollow: 'Unfollow seleted files'
     repasser_en_construction: 'Change selected files to in progress'
+    other: Other batch operations
+    confirm: Do you confirm the batch operation for selected files ?
+  placeholders:
+    accepter: "Explain to users why their file is accepted (optional)"
+    refuser: "Explain to users why their file is refused (mandatory)"
+    classer_sans_suite: "Explain to users why their file is closed without continuation (mandatory)"
diff --git a/app/components/dossiers/batch_operation_component/batch_operation_component.fr.yml b/app/components/dossiers/batch_operation_component/batch_operation_component.fr.yml
index ac1c759ad..ef7980d39 100644
--- a/app/components/dossiers/batch_operation_component/batch_operation_component.fr.yml
+++ b/app/components/dossiers/batch_operation_component/batch_operation_component.fr.yml
@@ -2,7 +2,19 @@ fr:
   operations:
     archiver: 'Archiver les dossiers'
     passer_en_instruction: 'Passer les dossiers en instruction'
+    instruction: Instruire les dossiers
     accepter: 'Accepter les dossiers'
+    accepter_description: Les usagers seront informés que leur dossier a été accepté
+    refuser: 'Refuser les dossiers'
+    refuser_description: Les usagers seront informés que leur dossier a été refusé
+    classer_sans_suite: 'Classer sans suite les dossiers'
+    classer_sans_suite_description: Les usagers seront informés que leur dossier a été classé sans suite
     follow: 'Suivre les dossiers'
     unfollow: 'Ne plus suivre les dossiers'
     repasser_en_construction: 'Repasser les dossiers en construction'
+    other: Autres actions multiples
+    confirm: Confirmez-vous le traitement multiple des dossiers sélectionnés ?
+  placeholders:
+    accepter: "Expliquez aux demandeurs pourquoi leur dossier est accepté (facultatif)"
+    refuser: "Expliquez aux demandeurs pourquoi leur dossier est accepté (obligatoire)"
+    classer_sans_suite: "Expliquez aux demandeurs pourquoi leur dossier est accepté (obligatoire)"
diff --git a/app/components/dossiers/batch_operation_component/batch_operation_component.html.haml b/app/components/dossiers/batch_operation_component/batch_operation_component.html.haml
index 945440874..e3de57caf 100644
--- a/app/components/dossiers/batch_operation_component/batch_operation_component.html.haml
+++ b/app/components/dossiers/batch_operation_component/batch_operation_component.html.haml
@@ -1,20 +1,20 @@
 .batch-operation.fr-ml-auto.flex
   - if available_operations[:options].count.between?(1,3)
-    = form_for(BatchOperation.new, url: instructeur_batch_operations_path(procedure_id: procedure.id), method: :post, html: { class: 'form', id: dom_id(BatchOperation.new) }) do |form|
+    = form_for(BatchOperation.new, url: instructeur_batch_operations_path(procedure_id: procedure.id), method: :post, html: { class: 'form', id: dom_id(BatchOperation.new) }, data: { turbo: true, turbo_confirm: t('.operations.confirm') }) do |form|
       - available_operations[:options].each do |opt|
         = render Dossiers::BatchOperationInlineButtonsComponent.new(opt:, icons:, form:)
 
   - else
-    = form_for(BatchOperation.new, url: instructeur_batch_operations_path(procedure_id: procedure.id), method: :post, html: { class: 'form flex', id: dom_id(BatchOperation.new) }) do |form|
+    = form_for(BatchOperation.new, url: instructeur_batch_operations_path(procedure_id: procedure.id), method: :post, html: { class: 'form flex', id: dom_id(BatchOperation.new) }, data: { turbo: true, turbo_confirm: t('.operations.confirm') }) do |form|
       - available_operations[:options][0,2].each do |opt|
         = render Dossiers::BatchOperationInlineButtonsComponent.new(opt:, icons:, form:)
 
       .dropdown{ data: { controller: 'menu-button', popover: 'true' } }
         -# Dropdown button title
-        %button.fr-btn.fr-btn--sm.fr-btn--secondary.fr-ml-1w.dropdown-button{ disabled: true, data: { menu_button_target: 'button', batch_operation_target: 'menu' } }
-          Autres actions multiples
+        %button#batch_operation_others.fr-btn.fr-btn--sm.fr-btn--secondary.fr-ml-1w.dropdown-button{ disabled: true, data: { menu_button_target: 'button', batch_operation_target: 'dropdown' } }
+          = t('.operations.other')
 
-        #state-menu.dropdown-content.fade-in-down{ data: { menu_button_target: 'menu' } }
+        #state-menu.dropdown-content.fade-in-down{ data: { menu_button_target: 'menu' }, "aria-labelledby" => "batch_operation_others" }
           %ul.dropdown-items
             - available_operations[:options][2, available_operations[:options].count].each do |opt|
               %li{ 'data-turbo': 'true' }
diff --git a/app/components/dossiers/batch_operation_inline_buttons_component/batch_operation_inline_buttons_component.en.yml b/app/components/dossiers/batch_operation_inline_buttons_component/batch_operation_inline_buttons_component.en.yml
new file mode 100644
index 000000000..d1854186d
--- /dev/null
+++ b/app/components/dossiers/batch_operation_inline_buttons_component/batch_operation_inline_buttons_component.en.yml
@@ -0,0 +1,3 @@
+en:
+  labels:
+    instruction: Instruct files
diff --git a/app/components/dossiers/batch_operation_inline_buttons_component/batch_operation_inline_buttons_component.fr.yml b/app/components/dossiers/batch_operation_inline_buttons_component/batch_operation_inline_buttons_component.fr.yml
new file mode 100644
index 000000000..d9a2ed553
--- /dev/null
+++ b/app/components/dossiers/batch_operation_inline_buttons_component/batch_operation_inline_buttons_component.fr.yml
@@ -0,0 +1,3 @@
+fr:
+  labels:
+    instruction: Instruire les dossiers
diff --git a/app/components/dossiers/batch_operation_inline_buttons_component/batch_operation_inline_buttons_component.html.haml b/app/components/dossiers/batch_operation_inline_buttons_component/batch_operation_inline_buttons_component.html.haml
index b40976b61..f3f1e6ca5 100644
--- a/app/components/dossiers/batch_operation_inline_buttons_component/batch_operation_inline_buttons_component.html.haml
+++ b/app/components/dossiers/batch_operation_inline_buttons_component/batch_operation_inline_buttons_component.html.haml
@@ -1,31 +1,17 @@
-- if opt[:operation] == 'accepter'
-  .dropdown{ data: { controller: 'menu-button', popover: 'true', operation: opt[:operation] }, id: 'dropdown_batch' }
-    -# Dropdown button title
-    %button{ disabled: true, class: ['fr-btn fr-btn--sm fr-btn--icon-left fr-ml-1w', icons[opt[:operation].to_sym]], disabled: true, name: "#{form.object_name}[operation]" , data: { menu_button_target: 'button' } }
-      = opt[:label]
+- if opt.keys.include?(:instruction)
+  = render Dropdown::MenuComponent.new(wrapper: :div, wrapper_options: { data: {controller: 'menu-button', popover: 'true', operation: opt[:operation]} }, menu_options: { id: "dropdown_batch" }, button_options: { disabled: true, data: { batch_operation_target: "dropdown" }, class: "fr-btn fr-btn--sm fr-ml-1w"}, role: :region ) do |menu|
+    - menu.with_button_inner_html do
+      = t(".labels.instruction")
 
-    #state-menu.dropdown-content.fade-in-down{ data: { menu_button_target: 'menu' } }
-      %ul.dropdown-items
-        %li.inactive{ 'data-turbo': 'true' }
-          - if opt[:operation] == 'accepter'
-            .wrapper
-              .dropdown-items-link
-                %span{ class: icons[opt[:operation].to_sym] }
-                .dropdown-description
-                  %h4= opt[:label]
-
-              .motivation.accept
-                = form.text_area :motivation, class: 'fr-input'
-                #justificatif_motivation_suggest_accept.optional-justificatif
-                  %button.fr-btn.fr-btn--sm.fr-btn--tertiary-no-outline.fr-btn--icon-left.fr-icon-attachment-line.fr-ml-0{ type: 'button', onclick: "DS.showImportJustificatif('accept');" } Ajouter un justificatif (optionnel)
-                #justificatif_motivation_import_accept.hidden
-                  = form.file_field :justificatif_motivation, direct_upload: true, id: "dossier_justificatif_motivation_accept", onchange: "DS.showDeleteJustificatif('accept');"
-
-                .hidden.js_delete_motivation{ id: "delete_motivation_import_accept" }
-                  %button.fr-btn.fr-btn--sm.fr-btn--tertiary-no-outline.fr-btn--icon-left.fr-icon-delete-line.fr-ml-0.fr-mt-1w{ type: 'button', onclick: "DS.deleteJustificatif('accept');" } Supprimer le  justificatif
-
-                = button_tag "Annuler", type: :reset, class: 'fr-btn fr-btn--sm fr-btn--secondary', onclick: 'DS.motivationCancelBatch();'
-                = form.button "Valider la décision", class: ['fr-btn fr-btn--sm fr-mt-2w'], disabled: true, name: "#{form.object_name}[operation]", value: opt[:operation]
+      - opt[:instruction].each do |opt|
+        - menu.with_item do
+          = link_to('#', onclick: "DS.showMotivation(event, '#{opt[:operation_class_name]}');", role: 'menuitem') do
+            %span{ class: "icon #{opt[:operation_class_name]}" }
+            .dropdown-description
+              %h4= opt[:label]
+              = opt[:operation_description]
 
+        - menu.with_item(class: "hidden inactive form-inside fr-pt-1v") do
+          = render partial: 'instructeurs/dossiers/instruction_button_motivation_batch', locals: { instruction_operation: opt[:operation_class_name], form:, opt: }
 - else
   = form.button opt[:label], class: ['fr-btn fr-btn--sm fr-btn--icon-left fr-ml-1w', icons[opt[:operation].to_sym]], disabled: true, name: "#{form.object_name}[operation]", value: opt[:operation], data: { operation: opt[:operation] }
diff --git a/app/components/dropdown/menu_component.rb b/app/components/dropdown/menu_component.rb
index 1bbbbd1cf..964478d34 100644
--- a/app/components/dropdown/menu_component.rb
+++ b/app/components/dropdown/menu_component.rb
@@ -51,4 +51,12 @@ class Dropdown::MenuComponent < ApplicationComponent
   def button_class_names
     ['fr-btn', 'dropdown-button'] + Array(@button_options[:class])
   end
+
+  def disabled?
+    @button_options[:disabled] == true
+  end
+
+  def data
+    { menu_button_target: 'button' }.deep_merge(@button_options[:data].to_h)
+  end
 end
diff --git a/app/components/dropdown/menu_component/menu_component.html.haml b/app/components/dropdown/menu_component/menu_component.html.haml
index 441ba1db7..b1a98d8bc 100644
--- a/app/components/dropdown/menu_component/menu_component.html.haml
+++ b/app/components/dropdown/menu_component/menu_component.html.haml
@@ -1,5 +1,5 @@
 = content_tag(@wrapper, wrapper_options) do
-  %button{ class: button_class_names, id: button_id, data: { menu_button_target: 'button' }, "aria-expanded": "false", 'aria-haspopup': 'true', 'aria-controls': menu_id }
+  %button{ class: button_class_names, id: button_id, disabled: disabled?, data: data, "aria-expanded": "false", 'aria-haspopup': 'true', 'aria-controls': menu_id }
     = button_inner_html
 
   %div{ data: { menu_button_target: 'menu' }, id: menu_id, 'aria-labelledby': button_id, role: menu_role, 'tab-index': -1, class: menu_class_names }
@@ -7,7 +7,7 @@
 
     -# the dropdown can be a menu with a list of item
     - if items?
-      %ul.dropdown-items.fr-pl-0{ role: 'none' }
+      %ul.dropdown-items{ role: 'none' }
         - items.each do |dropdown_item|
           = dropdown_item
     -# the dropdown can be a menu with forms
diff --git a/app/components/instructeurs/instruction_menu_component/instruction_menu_component.en.yml b/app/components/instructeurs/instruction_menu_component/instruction_menu_component.en.yml
index 165ddbeaf..34a90708d 100644
--- a/app/components/instructeurs/instruction_menu_component/instruction_menu_component.en.yml
+++ b/app/components/instructeurs/instruction_menu_component/instruction_menu_component.en.yml
@@ -1,3 +1,7 @@
 ---
 en:
   instruct: Instruct the file
+  placeholders:
+    accepter: "Explain to the user why this file is accepted (optional)"
+    refuser: "Explain to the user why this file is refused (mandatory)"
+    classer_sans_suite: "Explain to the user why this file is closed without continuation (mandatory)"
diff --git a/app/components/instructeurs/instruction_menu_component/instruction_menu_component.fr.yml b/app/components/instructeurs/instruction_menu_component/instruction_menu_component.fr.yml
index e82e45e9e..76d3c259a 100644
--- a/app/components/instructeurs/instruction_menu_component/instruction_menu_component.fr.yml
+++ b/app/components/instructeurs/instruction_menu_component/instruction_menu_component.fr.yml
@@ -1,3 +1,7 @@
 ---
 fr:
   instruct: Instruire le dossier
+  placeholders:
+    accepter: "Expliquez au demandeur pourquoi ce dossier est accepté (facultatif)"
+    refuser: "Expliquez au demandeur pourquoi ce dossier est refusé (obligatoire)"
+    classer_sans_suite: "Expliquez au demandeur pourquoi ce dossier est classé sans suite (obligatoire)"
diff --git a/app/javascript/controllers/batch_operation_controller.ts b/app/javascript/controllers/batch_operation_controller.ts
index dcb719dc5..972552ad8 100644
--- a/app/javascript/controllers/batch_operation_controller.ts
+++ b/app/javascript/controllers/batch_operation_controller.ts
@@ -3,11 +3,11 @@ import { disable, enable, show, hide } from '@utils';
 import invariant from 'tiny-invariant';
 
 export class BatchOperationController extends ApplicationController {
-  static targets = ['menu', 'input'];
+  static targets = ['menu', 'input', 'dropdown'];
 
-  declare readonly menuTarget: HTMLButtonElement;
-  declare readonly hasMenuTarget: boolean;
+  declare readonly menuTargets: HTMLButtonElement[];
   declare readonly inputTargets: HTMLInputElement[];
+  declare readonly dropdownTargets: HTMLButtonElement[];
 
   onCheckOne() {
     this.toggleSubmitButtonWhenNeeded();
@@ -58,6 +58,37 @@ export class BatchOperationController extends ApplicationController {
     }
   }
 
+  onSubmitInstruction(event: { srcElement: HTMLInputElement }) {
+    const field_refuse = document.querySelector<HTMLInputElement>(
+      '.js_batch_operation_motivation_refuse'
+    );
+
+    const field_without_continuation = document.querySelector<HTMLInputElement>(
+      '.js_batch_operation_motivation_without-continuation'
+    );
+
+    if (field_refuse != null) {
+      if (event.srcElement.value == 'refuser' && field_refuse.value == '') {
+        field_refuse.setCustomValidity('La motivation doit être remplie');
+      } else {
+        field_refuse.setCustomValidity('');
+      }
+    }
+
+    if (field_without_continuation != null) {
+      if (
+        event.srcElement.value == 'classer_sans_suite' &&
+        field_without_continuation.value == ''
+      ) {
+        field_without_continuation.setCustomValidity(
+          'La motivation doit être remplie'
+        );
+      } else {
+        field_without_continuation.setCustomValidity('');
+      }
+    }
+  }
+
   onDeleteSelection(event: { preventDefault: () => void }) {
     event.preventDefault();
     emptyCheckboxes();
@@ -78,18 +109,38 @@ export class BatchOperationController extends ApplicationController {
         switchButton(button, available);
         return available;
       });
-      if (this.hasMenuTarget) {
+
+      if (this.menuTargets.length) {
         if (available.length) {
-          enable(this.menuTarget);
+          this.menuTargets.forEach((e) => enable(e));
         } else {
-          disable(this.menuTarget);
+          this.menuTargets.forEach((e) => disable(e));
         }
       }
+
+      this.dropdownTargets.forEach((dropdown) => {
+        const buttons = Array.from(
+          document.querySelectorAll<HTMLButtonElement>(
+            `[aria-labelledby='${dropdown.id}'] button[data-operation]`
+          )
+        );
+
+        const disabled = buttons.every((button) => button.disabled);
+
+        if (disabled) {
+          disable(dropdown);
+        } else {
+          enable(dropdown);
+        }
+      });
+
+      // pour chaque chaque dropdown, on va chercher tous les boutons
+      // si tous les boutons sont disabled, on disable le dropdown
     } else {
-      if (this.hasMenuTarget) {
-        disable(this.menuTarget);
-      }
+      this.menuTargets.forEach((e) => disable(e));
       buttons.forEach((button) => switchButton(button, false));
+
+      this.dropdownTargets.forEach((e) => disable(e));
     }
   }
 }
diff --git a/app/models/batch_operation.rb b/app/models/batch_operation.rb
index 0fe2d43e0..4c3e4e345 100644
--- a/app/models/batch_operation.rb
+++ b/app/models/batch_operation.rb
@@ -18,6 +18,8 @@
 class BatchOperation < ApplicationRecord
   enum operation: {
     accepter: 'accepter',
+    refuser: 'refuser',
+    classer_sans_suite: 'classer_sans_suite',
     archiver: 'archiver',
     follow: 'follow',
     passer_en_instruction: 'passer_en_instruction',
@@ -61,6 +63,10 @@ class BatchOperation < ApplicationRecord
       query.state_en_construction
     when BatchOperation.operations.fetch(:accepter) then
       query.state_en_instruction
+    when BatchOperation.operations.fetch(:refuser) then
+      query.state_en_instruction
+    when BatchOperation.operations.fetch(:classer_sans_suite) then
+      query.state_en_instruction
     when BatchOperation.operations.fetch(:follow) then
       query.without_followers.en_cours
     when BatchOperation.operations.fetch(:repasser_en_construction) then
@@ -83,6 +89,10 @@ class BatchOperation < ApplicationRecord
       dossier.passer_en_instruction(instructeur: instructeur)
     when BatchOperation.operations.fetch(:accepter)
       dossier.accepter(instructeur: instructeur, motivation: motivation, justificatif: justificatif_motivation)
+    when BatchOperation.operations.fetch(:refuser)
+      dossier.refuser(instructeur: instructeur, motivation: motivation, justificatif: justificatif_motivation)
+    when BatchOperation.operations.fetch(:classer_sans_suite)
+      dossier.classer_sans_suite(instructeur: instructeur, motivation: motivation, justificatif: justificatif_motivation)
     when BatchOperation.operations.fetch(:follow)
       instructeur.follow(dossier)
     when BatchOperation.operations.fetch(:repasser_en_construction)
diff --git a/app/views/instructeurs/dossiers/_instruction_button.html.haml b/app/views/instructeurs/dossiers/_instruction_button.html.haml
index 85a5b10ca..5c528bcf9 100644
--- a/app/views/instructeurs/dossiers/_instruction_button.html.haml
+++ b/app/views/instructeurs/dossiers/_instruction_button.html.haml
@@ -12,7 +12,7 @@
             L’usager sera informé que son dossier a été accepté
 
       - menu.with_item(class: "hidden inactive form-inside") do
-        = render partial: 'instructeurs/dossiers/instruction_button_motivation', locals: { dossier: dossier, placeholder: 'Expliquez au demandeur pourquoi ce dossier est accepté (facultatif)', popup_class: 'accept', process_action: 'accepter', title: 'Accepter', confirm: "Confirmez-vous l'acceptation ce dossier ?" }
+        = render partial: 'instructeurs/dossiers/instruction_button_motivation', locals: { dossier: dossier, placeholder: placeholder, popup_class: 'accept', process_action: 'accepter', title: 'Accepter', confirm: "Confirmez-vous l'acceptation ce dossier ?" }
 
 
       - menu.with_item do
@@ -23,7 +23,7 @@
             L’usager sera informé que son dossier a été classé sans suite
 
       - menu.with_item(class: "hidden inactive form-inside") do
-        = render partial: 'instructeurs/dossiers/instruction_button_motivation', locals: { dossier: dossier, placeholder: 'Expliquez au demandeur pourquoi ce dossier est classé sans suite (obligatoire)', popup_class: 'without-continuation', process_action: 'classer_sans_suite', title: 'Classer sans suite', confirm: 'Confirmez-vous le classement sans suite de ce dossier ?' }
+        = render partial: 'instructeurs/dossiers/instruction_button_motivation', locals: { dossier: dossier, placeholder: placeholder, popup_class: 'without-continuation', process_action: 'classer_sans_suite', title: 'Classer sans suite', confirm: 'Confirmez-vous le classement sans suite de ce dossier ?' }
 
       - menu.with_item do
         = link_to('#', onclick: "DS.showMotivation(event, 'refuse');", role: 'menuitem') do
@@ -33,7 +33,7 @@
             L’usager sera informé que son dossier a été refusé
 
       - menu.with_item(class: "hidden inactive form-inside") do
-        = render partial: 'instructeurs/dossiers/instruction_button_motivation', locals: { dossier: dossier, placeholder: 'Expliquez au demandeur pourquoi ce dossier est refusé (obligatoire)', popup_class: 'refuse', process_action: 'refuser', title: 'Refuser', confirm: 'Confirmez-vous le refus de ce dossier ?' }
+        = render partial: 'instructeurs/dossiers/instruction_button_motivation', locals: { dossier: dossier, placeholder: placeholder, popup_class: 'refuse', process_action: 'refuser', title: 'Refuser', confirm: 'Confirmez-vous le refus de ce dossier ?' }
 
     - if dossier.may_flag_as_pending_correction?
       - menu.with_item do
diff --git a/app/views/instructeurs/dossiers/_instruction_button_motivation_batch.html.haml b/app/views/instructeurs/dossiers/_instruction_button_motivation_batch.html.haml
new file mode 100644
index 000000000..654babf26
--- /dev/null
+++ b/app/views/instructeurs/dossiers/_instruction_button_motivation_batch.html.haml
@@ -0,0 +1,13 @@
+%div{ class: "motivation #{instruction_operation}" }
+  = form.text_area :motivation, class: "fr-input js_batch_operation_motivation_#{instruction_operation}", placeholder: opt[:placeholder]
+  .optional-justificatif{ id: "justificatif_motivation_suggest_#{instruction_operation}" }
+    %button.fr-btn.fr-btn--sm.fr-btn--tertiary-no-outline.fr-btn--icon-left.fr-icon-attachment-line.fr-ml-0{ type: 'button', onclick: "DS.showImportJustificatif('#{instruction_operation}');" } Ajouter un justificatif (optionnel)
+  .hidden{ id: "justificatif_motivation_import_#{instruction_operation}" }
+    = form.file_field :justificatif_motivation, direct_upload: true, id: "dossier_justificatif_motivation_#{instruction_operation}", onchange: "DS.showDeleteJustificatif('#{instruction_operation}');"
+
+  .hidden.js_delete_motivation{ id: "delete_motivation_import_#{instruction_operation}" }
+    %button.fr-btn.fr-btn--sm.fr-btn--tertiary-no-outline.fr-btn--icon-left.fr-icon-delete-line.fr-ml-0.fr-mt-1w{ type: 'button', onclick: "DS.deleteJustificatif('#{instruction_operation}');" } Supprimer le  justificatif
+
+  = button_tag "Annuler", type: :reset, class: 'fr-btn fr-btn--sm fr-btn--secondary', onclick: 'DS.motivationCancelBatch();'
+
+  = form.button "Valider la décision", class: ['fr-btn fr-btn--sm fr-mt-2w'], disabled: true, name: "#{form.object_name}[operation]", value: opt[:operation], data: { operation: opt[:operation], action: "batch-operation#onSubmitInstruction" }
diff --git a/spec/components/dossiers/batch_alert_component_spec.rb b/spec/components/dossiers/batch_alert_component_spec.rb
index 303e004cd..d43c3bf40 100644
--- a/spec/components/dossiers/batch_alert_component_spec.rb
+++ b/spec/components/dossiers/batch_alert_component_spec.rb
@@ -166,6 +166,78 @@ RSpec.describe Dossiers::BatchAlertComponent, type: :component do
     end
   end
 
+  describe 'refuser' do
+    let(:component) do
+      described_class.new(
+        batch: batch_operation,
+        procedure: procedure
+      )
+    end
+    let!(:dossier) { create(:dossier, :en_instruction, procedure: procedure) }
+    let!(:dossier_2) { create(:dossier, :en_instruction, procedure: procedure) }
+    let!(:batch_operation) { create(:batch_operation, operation: :refuser, dossiers: [dossier, dossier_2], instructeur: instructeur) }
+
+    context 'in_progress' do
+      before {
+         batch_operation.track_processed_dossier(true, dossier)
+         batch_operation.reload
+       }
+
+      it { is_expected.to have_selector('.fr-alert--info') }
+      it { is_expected.to have_text("Une action de masse est en cours") }
+      it { is_expected.to have_text("1/2 dossiers ont été refusés") }
+    end
+
+    context 'finished and success' do
+      before {
+         batch_operation.track_processed_dossier(true, dossier)
+         batch_operation.track_processed_dossier(true, dossier_2)
+         batch_operation.reload
+       }
+
+      it { is_expected.to have_selector('.fr-alert--success') }
+      it { is_expected.to have_text("L’action de masse est terminée") }
+      it { is_expected.to have_text("2 dossiers ont été refusés") }
+      it { expect(batch_operation.seen_at).to eq(nil) }
+    end
+  end
+
+  describe 'classer_sans_suite' do
+    let(:component) do
+      described_class.new(
+        batch: batch_operation,
+        procedure: procedure
+      )
+    end
+    let!(:dossier) { create(:dossier, :en_instruction, procedure: procedure) }
+    let!(:dossier_2) { create(:dossier, :en_instruction, procedure: procedure) }
+    let!(:batch_operation) { create(:batch_operation, operation: :classer_sans_suite, dossiers: [dossier, dossier_2], instructeur: instructeur) }
+
+    context 'in_progress' do
+      before {
+         batch_operation.track_processed_dossier(true, dossier)
+         batch_operation.reload
+       }
+
+      it { is_expected.to have_selector('.fr-alert--info') }
+      it { is_expected.to have_text("Une action de masse est en cours") }
+      it { is_expected.to have_text("1/2 dossiers ont été classés sans suite") }
+    end
+
+    context 'finished and success' do
+      before {
+         batch_operation.track_processed_dossier(true, dossier)
+         batch_operation.track_processed_dossier(true, dossier_2)
+         batch_operation.reload
+       }
+
+      it { is_expected.to have_selector('.fr-alert--success') }
+      it { is_expected.to have_text("L’action de masse est terminée") }
+      it { is_expected.to have_text("2 dossiers ont été classés sans suite") }
+      it { expect(batch_operation.seen_at).to eq(nil) }
+    end
+  end
+
   describe 'follow' do
     let(:component) do
       described_class.new(
diff --git a/spec/components/dossiers/batch_operation_component_spec.rb b/spec/components/dossiers/batch_operation_component_spec.rb
index 7494b6e46..b6a51e33d 100644
--- a/spec/components/dossiers/batch_operation_component_spec.rb
+++ b/spec/components/dossiers/batch_operation_component_spec.rb
@@ -21,7 +21,7 @@ RSpec.describe Dossiers::BatchOperationComponent, type: :component do
   context 'statut suivis' do
     let(:statut) { 'suivis' }
     it { is_expected.to have_button('Passer les dossiers en instruction', disabled: true) }
-    it { is_expected.to have_button('Accepter les dossiers', disabled: true) }
+    it { is_expected.to have_button('Instruire les dossiers', disabled: true) }
     it { is_expected.to have_button('Autres actions multiples', disabled: true) }
     it { is_expected.to have_button('Repasser les dossiers en construction', disabled: true) }
     it { is_expected.to have_button('Ne plus suivre les dossiers', disabled: true) }
diff --git a/spec/factories/batch_operation.rb b/spec/factories/batch_operation.rb
index e82e396b7..9d91cfb05 100644
--- a/spec/factories/batch_operation.rb
+++ b/spec/factories/batch_operation.rb
@@ -40,6 +40,28 @@ FactoryBot.define do
       end
     end
 
+    trait :refuser do
+      operation { BatchOperation.operations.fetch(:refuser) }
+      after(:build) do |batch_operation, evaluator|
+        procedure = create(:simple_procedure, :published, instructeurs: [evaluator.invalid_instructeur.presence || batch_operation.instructeur], administrateurs: [create(:administrateur)])
+        batch_operation.dossiers = [
+          create(:dossier, :with_individual, :en_instruction, procedure: procedure),
+          create(:dossier, :with_individual, :en_instruction, procedure: procedure)
+        ]
+      end
+    end
+
+    trait :classer_sans_suite do
+      operation { BatchOperation.operations.fetch(:classer_sans_suite) }
+      after(:build) do |batch_operation, evaluator|
+        procedure = create(:simple_procedure, :published, instructeurs: [evaluator.invalid_instructeur.presence || batch_operation.instructeur], administrateurs: [create(:administrateur)])
+        batch_operation.dossiers = [
+          create(:dossier, :with_individual, :en_instruction, procedure: procedure),
+          create(:dossier, :with_individual, :en_instruction, procedure: procedure)
+        ]
+      end
+    end
+
     trait :follow do
       operation { BatchOperation.operations.fetch(:follow) }
       after(:build) do |batch_operation, evaluator|
diff --git a/spec/jobs/batch_operation_process_one_job_spec.rb b/spec/jobs/batch_operation_process_one_job_spec.rb
index 24946cd09..e808ac59f 100644
--- a/spec/jobs/batch_operation_process_one_job_spec.rb
+++ b/spec/jobs/batch_operation_process_one_job_spec.rb
@@ -154,6 +154,48 @@ describe BatchOperationProcessOneJob, type: :job do
       end
     end
 
+    context 'when operation is "refuser"' do
+      let(:batch_operation) do
+        create(:batch_operation, :refuser,
+                                 options.merge(instructeur: create(:instructeur), motivation: 'motivation'))
+      end
+
+      it 'refuses the dossier in the batch' do
+        expect { subject.perform_now }
+          .to change { dossier_job.reload.refuse? }
+          .from(false)
+          .to(true)
+      end
+
+      it 'refuses the dossier in the batch with a motivation' do
+        expect { subject.perform_now }
+          .to change { dossier_job.reload.motivation }
+          .from(nil)
+          .to('motivation')
+      end
+    end
+
+    context 'when operation is "classer_sans_suite"' do
+      let(:batch_operation) do
+        create(:batch_operation, :classer_sans_suite,
+                                 options.merge(instructeur: create(:instructeur), motivation: 'motivation'))
+      end
+
+      it 'closes without continuation the dossier in the batch' do
+        expect { subject.perform_now }
+          .to change { dossier_job.reload.sans_suite? }
+          .from(false)
+          .to(true)
+      end
+
+      it 'closes without continuation the dossier in the batch with a motivation' do
+        expect { subject.perform_now }
+          .to change { dossier_job.reload.motivation }
+          .from(nil)
+          .to('motivation')
+      end
+    end
+
     context 'when the dossier is out of sync (ie: someone applied a transition somewhere we do not know)' do
       let(:instructeur) { create(:instructeur) }
       let(:procedure) { create(:simple_procedure, instructeurs: [instructeur]) }
diff --git a/spec/system/instructeurs/batch_operation_spec.rb b/spec/system/instructeurs/batch_operation_spec.rb
index 9be184ffd..acd0e79e2 100644
--- a/spec/system/instructeurs/batch_operation_spec.rb
+++ b/spec/system/instructeurs/batch_operation_spec.rb
@@ -31,18 +31,21 @@ describe 'BatchOperation a dossier:', js: true do
       expect(page).to have_button("Archiver les dossiers")
 
       # ensure batch is created
-      expect { click_on "Archiver les dossiers" }
-        .to change { BatchOperation.count }
-        .from(0).to(1)
+
+      page.accept_alert do
+        click_on "Archiver les dossiers"
+      end
 
       # ensure batched dossier is disabled
       expect(page).to have_selector("##{checkbox_id}[disabled]")
+      # ensure Batch is created
+      expect(BatchOperation.count).to eq(1)
       # check a11y with disabled checkbox
       expect(page).to be_axe_clean
 
       # ensure alert is present
       expect(page).to have_content("Information : Une action de masse est en cours")
-      expect(page).to have_content("1 dossier sera archivé")
+      expect(page).to have_content("1 dossier est en cours d'archivage")
 
       # ensure jobs are queued
       perform_enqueued_jobs(only: [BatchOperationEnqueueAllJob])
@@ -71,10 +74,14 @@ describe 'BatchOperation a dossier:', js: true do
       end
 
       # submit checkall
-      expect { click_on "Archiver les dossiers" }
-        .to change { BatchOperation.count }
-        .from(1).to(2)
+      page.accept_alert do
+        click_on "Archiver les dossiers"
+      end
 
+      # reload
+      visit instructeur_procedure_path(procedure, statut: 'traites')
+
+      expect(BatchOperation.count).to eq(2)
       expect(BatchOperation.last.dossiers).to match_array([dossier_2, dossier_3])
     end
 
@@ -109,10 +116,14 @@ describe 'BatchOperation a dossier:', js: true do
       find("##{dom_id(BatchOperation.new, :checkbox_all)}").check
       click_on("Sélectionner tous les 3 dossiers")
 
-      expect { click_on "Suivre les dossiers" }
-        .to change { BatchOperation.count }
-        .from(0).to(1)
+      accept_alert do
+        click_on "Suivre les dossiers"
+      end
 
+      # reload
+      visit instructeur_procedure_path(procedure, statut: 'a-suivre')
+
+      expect(BatchOperation.count).to eq(1)
       expect(BatchOperation.last.dossiers).to match_array([dossier_1, dossier_2, dossier_3])
     end
 
@@ -138,10 +149,14 @@ describe 'BatchOperation a dossier:', js: true do
       expect(find_field("batch_operation[dossier_ids][]", type: :hidden).value).to eq "#{dossier_4.id},#{dossier_3.id},#{dossier_2.id}"
 
       # create batch
-      expect { click_on "Suivre les dossiers" }
-        .to change { BatchOperation.count }
-        .from(0).to(1)
+      accept_alert do
+        click_on "Suivre les dossiers"
+      end
 
+      # reload
+      visit instructeur_procedure_path(procedure, statut: 'a-suivre')
+
+      expect(BatchOperation.count).to eq(1)
       expect(BatchOperation.last.dossiers).to match_array([dossier_2, dossier_3, dossier_4])
     end
   end