diff --git a/app/assets/stylesheets/new_design/auth.scss b/app/assets/stylesheets/new_design/auth.scss
index 2ad56545b..4aae42a3d 100644
--- a/app/assets/stylesheets/new_design/auth.scss
+++ b/app/assets/stylesheets/new_design/auth.scss
@@ -111,3 +111,11 @@ $auth-breakpoint: $two-columns-breakpoint;
     }
   }
 }
+
+.identity-form {
+  @media (max-width: $two-columns-breakpoint) {
+    input[type=submit] {
+      margin-bottom: 2 * $default-padding;
+    }
+  }
+}
diff --git a/app/assets/stylesheets/new_design/common.scss b/app/assets/stylesheets/new_design/common.scss
index e98f7270c..bc18e7ff0 100644
--- a/app/assets/stylesheets/new_design/common.scss
+++ b/app/assets/stylesheets/new_design/common.scss
@@ -23,6 +23,16 @@ h1 {
   font-weight: bold;
 }
 
+h2 {
+  font-size: 30px;
+  margin-bottom: 15px;
+  border-bottom: 1px solid $border-grey;
+}
+
+strong {
+  font-weight: bold;
+}
+
 a {
   color: $blue;
 }
diff --git a/app/assets/stylesheets/new_design/forms.scss b/app/assets/stylesheets/new_design/forms.scss
index 866c98c14..b60b2ba5e 100644
--- a/app/assets/stylesheets/new_design/forms.scss
+++ b/app/assets/stylesheets/new_design/forms.scss
@@ -254,9 +254,11 @@
 
   .send-wrapper {
     text-align: right;
+    margin-top: 2 * $default-padding;
+    margin-bottom: 2 * $default-padding;
 
-    .send {
-      margin-bottom: $default-padding;
+    .button {
+      margin-bottom: 0;
     }
   }
 
diff --git a/app/assets/stylesheets/new_design/new_footer.scss b/app/assets/stylesheets/new_design/new_footer.scss
index 91aa8fe19..35966b2a4 100644
--- a/app/assets/stylesheets/new_design/new_footer.scss
+++ b/app/assets/stylesheets/new_design/new_footer.scss
@@ -4,13 +4,21 @@
 @import "placeholders";
 
 footer {
-  @include vertical-padding(72px);
   background-color: $light-grey;
   border-top: 1px solid $border-grey;
   bottom: 0;
   width: 100%;
 }
 
+.landing-footer {
+  @include vertical-padding(72px);
+}
+
+.dossier-footer {
+  @include vertical-padding(48px);
+  line-height: 24px;
+}
+
 .footer-columns {
   @extend %horizontal-list;
   justify-content: flex-start;
@@ -36,6 +44,12 @@ footer {
   margin: 0;
 }
 
+.footer-header {
+  font-size: 14px;
+  font-weight: bold;
+  margin-bottom: 10px;
+}
+
 .footer-link {
   margin-bottom: 14px;
 
@@ -79,3 +93,10 @@ footer {
     text-decoration: none;
   }
 }
+
+.footer-bottom-line {
+  margin-top: 30px;
+  margin-bottom: -30px;
+  text-align: center;
+  font-size: small;
+}
diff --git a/app/views/layouts/new_application.html.haml b/app/views/layouts/new_application.html.haml
index daa786536..affb3ad19 100644
--- a/app/views/layouts/new_application.html.haml
+++ b/app/views/layouts/new_application.html.haml
@@ -30,8 +30,8 @@
       = render partial: "layouts/flash_messages"
       = yield
 
-      - if content_for?(:display_footer)
-        = render partial: "layouts/new_footer"
+      - if content_for?(:footer)
+        = content_for(:footer)
       = render partial: "layouts/mailjet_newsletter"
 
       = javascript_include_tag "new_design/application", "data-turbolinks-eval": false
diff --git a/app/views/new_administrateur/services/_form.html.haml b/app/views/new_administrateur/services/_form.html.haml
index 6654678a9..3b03240cf 100644
--- a/app/views/new_administrateur/services/_form.html.haml
+++ b/app/views/new_administrateur/services/_form.html.haml
@@ -16,6 +16,10 @@
 
   = f.select :type_organisme, Service.type_organismes.keys.map { |key| [ I18n.t("type_organisme.#{key}"), key] }
 
+  %h2 Informations de contact
+
+  %p.explication Ces informations seront visibles par les utilisateurs du formulaire.
+
   = f.label :email do
     Courriel
     %span.mandatory *
diff --git a/app/views/new_user/dossiers/_footer.html.haml b/app/views/new_user/dossiers/_footer.html.haml
new file mode 100644
index 000000000..59d04ecb0
--- /dev/null
+++ b/app/views/new_user/dossiers/_footer.html.haml
@@ -0,0 +1,39 @@
+%footer.dossier-footer
+  .container
+    %ul.footer-columns
+
+      - service = dossier.procedure.service
+      - if service.present?
+        %li.footer-column
+          %h3.footer-header Cette démarche est gérée par :
+          %p
+            = service.nom
+            %br
+            = service.organisme
+            %br
+            = string_to_html(service.adresse)
+
+        %li.footer-column
+          %h3.footer-header Poser une question sur votre dossier :
+          %p
+            - if dossier.brouillon?
+              Par email :
+              = link_to service.email, "mailto:#{service.email}"
+            - else
+              Directement
+              = link_to "par la messagerie", users_dossier_recapitulatif_path(dossier)
+          %p
+            Par téléphone :
+            %a{ href: "tel:#{service.telephone}" }= service.telephone
+
+          %p
+            Horaires : #{ service.horaires.sub(/\S/, &:downcase) }
+
+    .footer-bottom-line
+      = link_to "Accessibilité", accessibilite_index_path, :class => "footer-link"
+      –
+      = link_to "CGU", CGU_URL, :class => "footer-link", :target => "_blank", rel: "noopener noreferrer"
+      –
+      = link_to "Mentions légales", MENTIONS_LEGALES_URL, :class => "footer-link", :target => "_blank", rel: "noopener noreferrer"
+      –
+      = link_to "Contact technique", "mailto:#{CONTACT_EMAIL}", :class => "footer-link"
diff --git a/app/views/new_user/dossiers/identite.html.haml b/app/views/new_user/dossiers/identite.html.haml
index 6847dc8f6..5e5aa4349 100644
--- a/app/views/new_user/dossiers/identite.html.haml
+++ b/app/views/new_user/dossiers/identite.html.haml
@@ -1,3 +1,6 @@
+- content_for :footer do
+  = render partial: "new_user/dossiers/footer", locals: { dossier: @dossier }
+
 .two-columns
   .columns-container
     .column.preview
@@ -11,7 +14,7 @@
       .procedure-description
         = h string_to_html(@dossier.procedure.description)
 
-    .column
+    .column.identity-form
       = form_for @dossier.individual, url: update_identite_dossier_path(@dossier), html: { class: "form" } do |f|
         %h1 Données d'identité
 
diff --git a/app/views/new_user/dossiers/modifier.html.haml b/app/views/new_user/dossiers/modifier.html.haml
index 41ee58623..169aca13c 100644
--- a/app/views/new_user/dossiers/modifier.html.haml
+++ b/app/views/new_user/dossiers/modifier.html.haml
@@ -1,3 +1,6 @@
+- content_for :footer do
+  = render partial: "new_user/dossiers/footer", locals: { dossier: @dossier }
+
 .dossier-edit
   .dossier-header
     .container
diff --git a/app/views/layouts/_new_footer.html.haml b/app/views/root/_footer.html.haml
similarity index 98%
rename from app/views/layouts/_new_footer.html.haml
rename to app/views/root/_footer.html.haml
index 33ed6d2cc..7e73ff8b5 100644
--- a/app/views/layouts/_new_footer.html.haml
+++ b/app/views/root/_footer.html.haml
@@ -1,6 +1,7 @@
-%footer
+%footer.landing-footer
   .container
     %ul.footer-columns
+
       %li.footer-column
         %ul.footer-logos
           %li.footer-text
diff --git a/app/views/root/landing.html.haml b/app/views/root/landing.html.haml
index 38bed2226..00f53092a 100644
--- a/app/views/root/landing.html.haml
+++ b/app/views/root/landing.html.haml
@@ -1,4 +1,5 @@
-- content_for(:display_footer, true)
+- content_for :footer do
+  = render partial: "root/footer"
 
 .landing
   .landing-panel.hero-panel
diff --git a/spec/factories/dossier.rb b/spec/factories/dossier.rb
index a491b48b8..a41fed27b 100644
--- a/spec/factories/dossier.rb
+++ b/spec/factories/dossier.rb
@@ -18,9 +18,15 @@ FactoryBot.define do
       end
     end
 
+    trait :with_service do
+      after(:build) do |dossier, _evaluator|
+        dossier.procedure.service = create(:service)
+      end
+    end
+
     trait :for_individual do
       after(:build) do |dossier, _evaluator|
-        dossier.individual = create :individual
+        dossier.individual = create(:individual)
         dossier.save
       end
     end
diff --git a/spec/factories/procedure.rb b/spec/factories/procedure.rb
index b24fb1563..7d93b2eac 100644
--- a/spec/factories/procedure.rb
+++ b/spec/factories/procedure.rb
@@ -20,6 +20,12 @@ FactoryBot.define do
       end
     end
 
+    trait :with_service do
+      after(:build) do |procedure, _evaluator|
+        procedure.service = create(:service)
+      end
+    end
+
     trait :with_api_carto do
       after(:build) do |procedure, _evaluator|
         procedure.module_api_carto.use_api_carto = true
diff --git a/spec/views/new_user/dossiers/_footer.html.haml_spec.rb b/spec/views/new_user/dossiers/_footer.html.haml_spec.rb
new file mode 100644
index 000000000..d840c876e
--- /dev/null
+++ b/spec/views/new_user/dossiers/_footer.html.haml_spec.rb
@@ -0,0 +1,30 @@
+describe 'new_user/dossiers/_footer.html.haml', type: :view do
+  let(:service) { create(:service) }
+  let(:dossier) {
+    dossier = create(:dossier)
+    dossier.procedure.service = service
+    return dossier
+  }
+
+  subject { render 'new_user/dossiers/footer.html.haml', dossier: dossier }
+
+  it "affiche les informations de contact" do
+    expect(subject).to have_text(service.nom)
+    expect(subject).to have_text(service.organisme)
+    expect(subject).to have_text(service.telephone)
+  end
+
+  it "affiche les liens usuels requis" do
+    expect(subject).to have_link("Accessibilité")
+    expect(subject).to have_link("CGU")
+    expect(subject).to have_link("Mentions légales")
+  end
+
+  context "quand le dossier n'a pas de service associé" do
+    let(:service) { nil }
+
+    it { is_expected.to have_selector("footer") }
+    it { is_expected.to have_link("Accessibilité") }
+    it { is_expected.not_to have_text('téléphone') }
+  end
+end
diff --git a/spec/views/new_user/dossiers/identite.html.haml_spec.rb b/spec/views/new_user/dossiers/identite.html.haml_spec.rb
new file mode 100644
index 000000000..4eaa8c4ea
--- /dev/null
+++ b/spec/views/new_user/dossiers/identite.html.haml_spec.rb
@@ -0,0 +1,25 @@
+require 'spec_helper'
+
+describe 'new_user/dossiers/identite.html.haml', type: :view do
+  let(:dossier) { create(:dossier, :with_entreprise, :with_service, state: 'brouillon', procedure: create(:procedure, :with_api_carto, :with_two_type_de_piece_justificative, for_individual: true)) }
+  let(:footer) { view.content_for(:footer) }
+
+  before do
+    sign_in dossier.user
+    assign(:dossier, dossier)
+  end
+
+  context 'test de composition de la page' do
+    before do
+      render
+    end
+
+    it 'affiche les informations de la procédure' do
+      expect(rendered).to have_text(dossier.procedure.libelle)
+    end
+
+    it 'prépare le footer' do
+      expect(footer).to have_selector('footer')
+    end
+  end
+end
diff --git a/spec/views/new_user/dossiers/modifier.html.haml_spec.rb b/spec/views/new_user/dossiers/modifier.html.haml_spec.rb
new file mode 100644
index 000000000..d6ee1e0e4
--- /dev/null
+++ b/spec/views/new_user/dossiers/modifier.html.haml_spec.rb
@@ -0,0 +1,29 @@
+require 'spec_helper'
+
+describe 'new_user/dossiers/modifier.html.haml', type: :view do
+  let(:dossier) { create(:dossier, :with_entreprise, :with_service, state: 'brouillon', procedure: create(:procedure, :with_api_carto, :with_two_type_de_piece_justificative, for_individual: true)) }
+  let(:footer) { view.content_for(:footer) }
+
+  before do
+    sign_in dossier.user
+    assign(:dossier, dossier)
+  end
+
+  context 'test de composition de la page' do
+    before do
+      render
+    end
+
+    it 'affiche le libellé de la procédure' do
+      expect(rendered).to have_text(dossier.procedure.libelle)
+    end
+
+    it 'affiche les boutons de validation' do
+      expect(rendered).to have_selector('.send-wrapper')
+    end
+
+    it 'prépare le footer' do
+      expect(footer).to have_selector('footer')
+    end
+  end
+end